A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Category average: 91.1
Services average: 88.2
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2020-2021) |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
||
Galen Healthcare
Technical Services |
96.5 |
n=17
|
0%
|
A+
|
A
|
A
|
A
|
A
|
||
|
|
|
|
|||||||
Prominence
Technical Services |
96.4 |
n=15
|
0%
|
A+
|
A+
|
A+
|
A
|
A
|
||
|
|
|
|
|||||||
314e
Technical Services |
96.2 |
n=12
|
0%
|
A+
|
A
|
A
|
A-
|
A+
|
||
|
|
|
|
|||||||
Nordic
Technical Services |
94.3 |
n=14
|
N/A
|
A+
|
A
|
A
|
A-
|
A-
|
||
|
|
|
|
|||||||
J2 Interactive
Technical Services |
93.2 |
n=12
|
0%
|
A+
|
A-
|
A-
|
A-
|
A
|
||
|
|
|
|
|||||||
S&P Consultants, a Nordic Global Company
S&P Consultants Technical Services |
92.3 |
n=15
|
0%
|
A
|
A
|
A-
|
A
|
B+
|
||
|
|
|
|
|||||||
Engage (merged with Tegria)
Engage Technical Services |
91.9 |
n=19
|
0%
|
A
|
A-
|
A-
|
A-
|
B+
|
||
|
|
|
|
|||||||
Pivot Point Consulting, a Vaco Company
Technical Services |
89.8 |
n=13
|
0%
|
A
|
B+
|
A-
|
B+
|
B
|
||
|
|
|
|
|||||||
Tegria
Navin, Haffty & Associates (NHA) Technical Services |
89.1 |
n=12
|
0%
|
A
|
A-
|
B+
|
A-
|
B-
|
||
50.0 |
100.0 |
Company/solution |
Trend
(2020-2021) |
Culture |
Loyalty |
Operations |
Product |
Relationship |
Value |
|
Galen Healthcare
Technical Services 96.5
n=17
COMMENTS
|
0%
|
A+
|
A
|
A
|
A
|
A
|
||
Prominence
Technical Services 96.4
n=15
COMMENTS
|
0%
|
A+
|
A+
|
A+
|
A
|
A
|
||
314e
Technical Services 96.2
n=12
COMMENTS
|
0%
|
A+
|
A
|
A
|
A-
|
A+
|
||
Nordic
Technical Services 94.3
n=14
COMMENTS
|
N/A
|
A+
|
A
|
A
|
A-
|
A-
|
||
J2 Interactive
Technical Services 93.2
n=12
COMMENTS
|
0%
|
A+
|
A-
|
A-
|
A-
|
A
|
||
S&P Consultants, a Nordic Global Company
S&P Consultants Technical Services 92.3
n=15
|
0%
|
A
|
A
|
A-
|
A
|
B+
|
||
Engage (merged with Tegria)
Engage Technical Services 91.9
n=19
|
0%
|
A
|
A-
|
A-
|
A-
|
B+
|
||
Pivot Point Consulting, a Vaco Company
Technical Services 89.8
n=13
COMMENTS
|
0%
|
A
|
B+
|
A-
|
B+
|
B
|
||
Tegria
Navin, Haffty & Associates (NHA) Technical Services 89.1
n=12
COMMENTS
|
0%
|
A
|
A-
|
B+
|
A-
|
B-
|
S&P Consultants Technical Services
Engage Technical Services
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
Atos
Technical Services * L |
70.9 |
n=5
|
D
|
C-
|
D+
|
C
|
C
|
|
|
|
|
||||
Experis Health Solutions
ettain health Technical Services * L |
85.8 |
n=8
|
B-
|
A-
|
B
|
B
|
B
|
|
|
|
|
||||
The HCI Group
Technical Services * L |
81.1 |
n=8
|
B
|
B-
|
B-
|
B
|
C
|
Company/solution |
Overall performance score (100-point scale)
|
Total evaluations |
Atos
Technical Services * L loyalty
D
operations
C-
relationship
D+
services
C
value
C
|
70.9 |
n=5
|
Experis Health Solutions
ettain health Technical Services * L loyalty
B-
operations
A-
relationship
B
services
B
value
B
|
85.8 |
n=8
|
The HCI Group
Technical Services * L loyalty
B
operations
B-
relationship
B-
services
B
value
C
|
81.1 |
n=8
|
Technical Services * L
n=5
ettain health Technical Services * L
n=8
Technical Services * L
n=8