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User Commentary
Loyalty
Previously, we were doing an evaluation of AMISYS Advance and potentially replacing things. Then...
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Loyalty
SS&C Health has lost a big chunk of their market share. We are down to a core group of the client...
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Value
The vendor does charge for extra services. They do have groups that they work with to get input on...
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Relationship
The vendor has a very good client management or services focus. They are engaged with their clients....
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Loyalty, Product
It is just the vendor's technology, innovation, and framework that are lacking. When we talk about...
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Operations
Training is nonexistent. The vendor has some materials and documentation. In doing our evaluation of...
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Relationship
The vendor’s executive involvement has changed significantly since DST Systems was purchased. With...
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Loyalty, Product
AMISYS Advance's front-end stuff is a bit outdated; it doesn't match up. SS&C Health is redoing the...
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Product
We have people who have been here for many years and used the system the entire time. For somebody...
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Relationship
I talked to SS&C Health about their vision recently. I met with their executives, and we had a good...
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Value
Over the years, AMISYS Advance has been owned by a variety of different organizations. SS&C Health...
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Relationship
The technology in AMISYS Advance is very old, and the vendor doesn't support API calls. They aren't...
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Product
We have a lot of workarounds. We have had to build certain codes into the system to make things...
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Loyalty
We spent a long time trying to determine what we could do with AMISYS Advance. We looked at a number...
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Product
We haven't upgraded AMISYS Advance in a long time, mostly because there hasn't been anything in the...
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Relationship
AMISYS Advance tries to meet our expectations, but that doesn't always happen.
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Product
AMISYS Advance isn't hard to use, but it also isn't really efficient. We can obviously do our basic...
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Relationship
AMISYS Advance will get on the phone with us and try to resolve issues, and that usually isn't too...
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