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User Commentary
Relationship, Product
For what I need it for, Real Time Medical Systems seems to do a pretty good job. I like the fact...
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Operations
Real Time Medical Systems is very forward thinking on their education. They provide a lot of...
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Relationship
It does seem a little harder to get higher than just tier-one support with Real Time Medical...
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Loyalty, Product
We don't have the full version of Real Time Medical Systems, which would be nice in some respects,...
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Product
There are some features we would like that would probably benefit mostly us and not others, so the...
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Product
I am about the only one that uses Real Time Medical Systems anymore in our organization. The other...
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Product
I have recommended Real Time Medical Systems. There are some really good surface-level reports that...
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Operations
Real Time Medical Systems did a great job with onboarding us, and they spent a lot of time...
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Operations
When the system has updates, the vendor goes back to the basics, and they are willing to train...
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Product
Users have to practice with the system and continue to make it work the way it is promoted to...
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Product
There are a couple of things in the system that aren't very intuitive, and sometimes we aren't...
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Product
When it comes to rehospitalization and infection control, the system is fabulous, and we have seen a...
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Relationship, Operations
Real Time Medical Systems will give us a heads-up whenever someone isn't taking advantage of getting...
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Relationship
Real Time Medical Systems used to be very involved, and we had a couple of different people at...
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Loyalty
If someone were looking for something that would allow them to pull information from multiple...
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Product
In my opinion, some things work very well in the system, but there are a lot of things that I don't...
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Operations, Operations, Product, Product
There was one person in our organization who received training on the system, but that person became...
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Product, Product
The product has a report that shows us what areas are declining, and it has another report that...
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Relationship, Product
I don’t know whether this is a problem, but our facility does a lot of monitoring and sometimes we...
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Product, Value
Generally, Real Time Medical Systems is a pretty good tool. It mines data from our electronic...
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Product
Real Time Medical Systems is able to look at residents and try to prevent residents from going to...
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Relationship
Our representative is always available; they are phenomenal. They are really good with anything I...
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Product
I haven't seen any upgrades from Real Time Medical Systems, but their overall product quality is...
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Operations, Product
Real Time Medical Systems' system is very easy. They make changes to the program based on my...
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Value
Real Time Medical Systems doesn’t charge anything too high. I have made so much money for our...
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Operations, Product
There are some things that Real Time Medical Systems could change, fix, and do better. The product...
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Loyalty
The system was hard for a lot of our frontline workers to buy into. There were a lot of false...
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Relationship
The vendor tries to stay current with our needs. However, when the COVID-19 pandemic came and...
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Product
The system's quality measuring tools are more useful than some of its other tools.
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Product, Value
I like that the product doesn't require a lot of work for frontline users. The system emails out...
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Relationship
The vendor's people are great and very helpful. They are good to work with.
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Product
The system comes down to a lot of false positives and keywords that show up on the different reports...
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Operations
The vendor is really good at training us and offering training.
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Product
The way we use Real Time Medical Systems is different than the way we use our EHR. Our interactions...
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Operations
Real Time Medical Systems is very user friendly and easy to navigate, and the vendor does a good job...
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Relationship
The vendor's support people are quick and efficient. They are also very proactive. Anytime they have...
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Product
Things are going well with Real Time Medical Systems. We recently switched out the EHR, and the...
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Relationship
We have a main point of contact, and they are very available to us. We appreciate how responsive...
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Relationship, Product
Real Time Medical Systems is great when we have an issue; they answer right away. The platform has a...
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Operations
When we watch Real Time Medical Systems’ training videos from the email invites, we are able to...
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Product
The dashboarding in Real Time Medical Systems helps me because I can look at enterprise information...
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Culture, Relationship
Real Time Medical Systems is great, and I know their sales team and their support people. I haven't...
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Product
I love Real Time Medical Systems, and I'm like one of their little poster children. Real Time...
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Relationship, Operations
Real Time Medical Systems is great to work with, and they provide training regularly or anytime we...
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Operations
Real Time Medical Systems does a great job with their go-live process and training and doing things...
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Relationship, Product
Real Time Medical Systems provides a great product for what they deliver, and they are really...
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Loyalty
The purpose of signing up with Real Time Medical Systems in the first place was that the solution...
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Product
The only struggle with Real Time Medical Systems is getting everyone to use the program. Some of our...
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Product
In Real Time Medical Systems, we can see stuff and access things fairly easily. We can run reports,...
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Relationship
We get fairly regular emails from the vendor asking how we are doing, how we are using the platform,...
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Product
By using the product, we can gain some insights into potential hospital readmissions. We have...
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Product
Real Time Medical Systems has an app, but we don’t use it because if we put an alert on the app, we...
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Operations
Real Time Medical Systems offers monthly and on-demand training. We are able to call them every time...
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Relationship
We like the ease of use of Real Time Medical Systems' user interface. We like the vendor's proactive...
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Relationship, Product
We have requested some upgrades for the Medicare PPS sheets, and we have not gotten updates on...
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Product
Real Time Medical Systems' product is very user friendly. It is online software, so there is no...
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Product, Value
The system generates reports, and it is very intelligent. If a person were doing the reports, it...
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Product
Real Time Medical Systems gives us dashboards where we can click on graphs and actually get data, so...
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Product, Value
We are very pleased with Real Time Medical Systems. The system helps with even the nursing shortage...
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Relationship, Operations, Product
Real Time Medical Systems is very easy to work with. They are accessible. They have a lot of...
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Relationship
Things are going very well with Real Time Medical Systems. They are very attentive. Our contact...
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Operations
The vendor teaches the software, but not the crossover from our processes to the software. I don't...
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Product
Something I would like to see done differently in the product is when I am monitoring utilization,...
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Relationship
I shared all my goals with Real Time Medical Systems, and the support team pulls things and looks at...
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Relationship, Product, Value
Real Time Medical Systems' clinical interface, particularly in this staffing crisis, has helped us...
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Product
There are two enhancements to the original product that have really helped us. Instead of just...
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Operations
We are very satisfied and very engaged with Real Time Medical Systems. They do monthly training and...
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Relationship, Value
Real Time Medical Systems is very responsive to the things that we ask them for. Usually, vendors...
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Product
The vendor prepares a regular report about utilization that gives us the number of logins as well as...
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Relationship
There is regular interaction between my top people and Real Time Medical Systems' top clinical...
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Loyalty, Value
We have contracted to use the product as a supplemental tool to provide excellent care management...
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Product, Value
We have reduced admissions and readmissions. It is easy to count readmissions because the rules are...
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Culture, Relationship
Our relationship with Real Time Medical Systems is quite terrific. We are a little spoiled because,...
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Relationship, Product, Value
I don't have any complaints. The product really works, and the integration is seamless. I recommend...
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Operations
With Real Time Medical Systems, implementations are so seamless. Once we get a data share agreement...
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Relationship
The vendor should do things in a timelier manner and resolve issues that we identify.
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Loyalty, Product, Value
The ability to provide quality data to match our patients from what Real Time Medical Systems is...
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Relationship, Operations
The vendor does really well with training, and they are good at being proactive. We meet with them...
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