Commentary Summary
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User Commentary
Relationship, Value
QuadMed always has a friendly and helpful clinical staff. The service makes things easier for our...
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Services
One thing we struggle with is that the QuadMed clinic is only available on certain days, so we would...
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Value
We are still a little too early to determine the impact of QuadMed. We have had an odd time recently...
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Services
The biggest complaint about QuadMed so far is about the overuse of the call center staff instead of...
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Services, Value
Generally speaking, QuadMed’s impact on improving the health of our employees is that the firm...
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Operations
What has impressed me the most about QuadMed is that they hit home runs on every one of their hires....
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Relationship, Services
We had many people with no primary care physician established and hadn't gone to the doctor in...
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Relationship, Services
There are times when we can't find coverage, but that is not entirely QuadMed’s fault because...
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Relationship
QuadMed excels at customizing services to the employer. There is nothing we have asked them to...
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Operations
QuadMed has a lot of formalities and logistical needs when trying to put something in place. They...
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Relationship, Services
With QuadMed’s regular communications, they could try to be a bit more out of the box at times.
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Relationship
There appears to be some flexibility with QuadMed. They are willing to pivot if the situation...
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Relationship
I just see the results of the firm’s work. I can see some improvement, but some areas are slow to...
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Relationship
The firm’s team is easy to work with. They are open to our feedback. They are easy to collaborate...
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Relationship
I would like QuadMed to follow our road map and help us define an effective strategy. I would like...
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Relationship, Services
QuadMed aligns with our strategic objectives. We have integrated them into our communications and...
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Relationship, Services
QuadMed has always been open to feedback and suggestions. The overall associate experience with...
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Value
The beauty of using an outside firm for some services means that getting enough personnel is the...
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Relationship
I enjoy working with QuadMed's area directors and managers. They are extremely receptive. QuadMed's...
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Relationship, Operations
We have had some difficulties with COVID-19 and recruiting, and we continue to work on those. We...
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Loyalty, Operations
The firm does a good job. We went out to bid for them, and they retained the business, so they must...
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Relationship, Relationship
The firm brings ideas to us. They execute the ideas we offer to them. And we work very well...
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Operations, Operations
We were maintaining the day-to-day stuff, and the firm was just there providing providers. But they...
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Value, Value
QuadMed doesn't charge us unexpected costs. If there is ever a cost that is in addition to our...
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Relationship, Relationship
QuadMed has great executive involvement from the top down, even through their parent company.
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Relationship, Relationship, Services, Services
QuadMed gives great care. They work with our employees and spend time with our employees. That is...
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Relationship, Relationship, Relationship
QuadMed’s staff is amazing overall, but we have had a few providers that haven't totally met the...
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Relationship, Relationship, Relationship, Services, Services, Services
There are a few things that take a bit longer than they should. We get things done in the end, but...
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Loyalty, Loyalty, Loyalty, Services, Services, Services
A lot of the employees that are eligible for the QuadMed centers are afraid of going to the doctor...
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Relationship, Relationship, Relationship, Value, Value, Value
We are very satisfied with our partnership with QuadMed. We have an amazing account representative...
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Relationship
Sometimes QuadMed’s marketing can fall a little flat or not be as grabby or disruptive as it could...
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