Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
Certain areas in PharmaForce’s portal may be less clear to users who don’t have 340B experience. The...
Login or Create an Account to see details.
Relationship
I have had multiple third-party administrator (TPA) experiences, and PharmaForce has been the best....
Login or Create an Account to see details.
Value
PharmaForce keeps their promises. We switched over to the referrals piece of PharmaForce 340B, and...
Login or Create an Account to see details.
Operations
I don't think we have had any new technology from PharmaForce, and I don't think PharmaForce has had...
Login or Create an Account to see details.
Relationship
PharmaForce does a very good job with support and is very responsive. That is one of the best things...
Login or Create an Account to see details.
Product
Technically, everything works well in PharmaForce 340B, but I have beef with PharmaForce. They...
Login or Create an Account to see details.
Relationship
We have had a lot of different account managers since we have been on PharmaForce 340B. The account...
Login or Create an Account to see details.
Relationship, Product
I only receive outdated general information about drug manufacturer restrictions from PharmaForce....
Login or Create an Account to see details.
Relationship, Operations
PharmaForce 340B was not set up properly, and the vendor is slow in terms of recognizing issues. For...
Login or Create an Account to see details.
Relationship
The vendor is pretty helpful with their efforts to help me navigate drug manufacturer restrictions....
Login or Create an Account to see details.
Relationship
Things are a lot better now that we have gotten a new account manager, not that there was anything...
Login or Create an Account to see details.
Operations
If we could have had a better understanding up front of the replenishment model and how that works,...
Login or Create an Account to see details.
Relationship
The vendor’s referral team could be more open with communication. It feels like there is so much...
Login or Create an Account to see details.
Relationship, Value
We went through a lot of interviewing processes. We met with a lot of third-party administrators,...
Login or Create an Account to see details.
Operations
PharmaForce’s implementation was way better than what we have experienced in the past. It did take a...
Login or Create an Account to see details.
Product
I can get pretty much any data that I need to from the product, but the financial side is probably...
Login or Create an Account to see details.
Relationship, Product
The vendor does well with the delivery of new technology that meets my needs. I don't necessarily...
Login or Create an Account to see details.
Relationship
PharmaForce is growing, and we have had improved staff connections with them. They send me emails...
Login or Create an Account to see details.
Value
Before we went with PharmaForce's system, I shopped for a long time and did my own ROI studies. When...
Login or Create an Account to see details.
Relationship, Product
We still have some reports that are not automated in the system, and the person I communicate with...
Login or Create an Account to see details.
Operations, Product
I have learned about a lot of the things that I'm using in the system by going in and figuring them...
Login or Create an Account to see details.
Product
As far as integration goes, we went over a couple of different issues, and things went well with the...
Login or Create an Account to see details.
Operations
The vendor's training has been pretty decent. They are thorough in explaining everything. While we...
Login or Create an Account to see details.
Relationship
We recently switched account managers. Our previous account manager was not very responsive, and we...
Login or Create an Account to see details.
Product
I like PharmaForce's platform a lot. It gives us the answers we need and is very user friendly...
Login or Create an Account to see details.
Culture, Value
PharmaForce was charging for something, but things were mixed up in our contract, so that charge was...
Login or Create an Account to see details.
Operations
When we first started with PharmaForce, the implementation was pretty unorganized. After every...
Login or Create an Account to see details.
Relationship
Whenever we call the vendor for things, they get a good team together and answer all of our...
Login or Create an Account to see details.
Culture, Product
The vendor needs to improve their contract pharmacy platform. It is not currently working for...
Login or Create an Account to see details.
Relationship, Product
Over the last year or so, we have had our ups and downs. We have a complicated program, and some of...
Login or Create an Account to see details.
Relationship
We have had some changes in our main contacts. We have had multiple over the last few years. In the...
Login or Create an Account to see details.
Relationship
Every time we receive a new contact, we get them versed with our program and then go through the...
Login or Create an Account to see details.
Product
One of the good things is that PharmaForce has the platform for visibility on both the pharmacy and...
Login or Create an Account to see details.
Value
There were a couple of instances when we had locations terminate things. We don't have a grant...
Login or Create an Account to see details.
Operations
Our program is super specific, so we wished we could have done the setup that we needed originally,...
Login or Create an Account to see details.
Loyalty
Most of our business is with another 340B vendor already. Adding our complexity onto that other...
Login or Create an Account to see details.
Relationship
The client support is great, and accessing our own account representative is easy. If anything needs...
Login or Create an Account to see details.
Operations
If PharmaForce had some educational videos, I think that could help a lot because 340B stuff is...
Login or Create an Account to see details.
Operations
PharmaForce did well with us. I have a new pharmacist learning PharmaForce 340B, and the vendor has...
Login or Create an Account to see details.
Product
It is pretty easy to figure out what we need to do and where we need to go to get information....
Login or Create an Account to see details.
Relationship
PharmaForce has been a great partner. They actively reach out to us ahead of time. We don't have to...
Login or Create an Account to see details.
Relationship
We have our own account representative from PharmaForce, and they are really good about...
Login or Create an Account to see details.
Operations
The implementation is really hands on. The vendor takes care of most things, like communicating with...
Login or Create an Account to see details.
Relationship
There are features in the platform that we are not able to manipulate on our own. We have to go...
Login or Create an Account to see details.
Product
The one drawback to the product is that the payments don't come until the middle of the month,...
Login or Create an Account to see details.
Culture
The charges are outlined very clearly in our contract. Charges are done line by line, and there is...
Login or Create an Account to see details.
Relationship
PharmaForce is a great company with a great platform. The product is very easy to use. Our account...
Login or Create an Account to see details.
Operations
We had a somewhat sloppy implementation with PharmaForce because of other stuff going on, and...
Login or Create an Account to see details.
Culture
PharmaForce wanted to move everyone to a new contract that had pretty significantly increased fees...
Login or Create an Account to see details.
Culture, Relationship
PharmaForce’s upper leadership likes to be involved with their clients. I have talked with their...
Login or Create an Account to see details.
Product
We have multiple contract pharmacy systems that we work with, and it seems like that is very...
Login or Create an Account to see details.
Culture, Value
We have our contract with PharmaForce, and we are happy. They haven’t really charged us for anything...
Login or Create an Account to see details.
Relationship, Product
PharmaForce 340B is doing everything that we need it to do. As for the few little problems that we...
Login or Create an Account to see details.
Relationship, Product
Because of the type of program that PharmaForce 340B is, some challenges come with all the new...
Login or Create an Account to see details.
Operations
We don't receive any additional training from PharmaForce per se. We haven't brought on any new...
Login or Create an Account to see details.
Product
PharmaForce 340B does receive files from us, but it is not directly connected to our information...
Login or Create an Account to see details.
Product
I don't feel like the product has to be integrated; it is fine as a standalone product. We have all...
Login or Create an Account to see details.
Relationship
PharmaForce is always developing something new. I get new product emails; I know if the vendor has...
Login or Create an Account to see details.
Operations
PharmaForce has a monthly webinar that they share for free, and it is not just for the people who...
Login or Create an Account to see details.
Relationship, Product
PharmaForce is always ready for new solutions. They have new products. Right now, they are kind of...
Login or Create an Account to see details.
Relationship
We are mostly getting feedback from the account manager, and I feel comfortable going above that...
Login or Create an Account to see details.
Relationship
The PharmaForce executives visit with us and go over their contract and new things. They are very...
Login or Create an Account to see details.
Operations
The training from PharmaForce was pretty standard. The vendor didn't go above and beyond, but they...
Login or Create an Account to see details.
Product
PharmaForce 340B has a filter we can turn on to allow us to sort through the data. It would be nice...
Login or Create an Account to see details.
Value
Unless things have changed significantly for new clients, PharmaForce’s pricing structure and...
Login or Create an Account to see details.
Relationship
I don't think I have gotten any executive involvement, but I don't think I have needed any executive...
Login or Create an Account to see details.
Relationship
Things with PharmaForce have been steady, so there hasn't been much that they have had to do about...
Login or Create an Account to see details.
Relationship, Product
PharmaForce has been making some changes and updates on their portal.
Login or Create an Account to see details.
Relationship, Operations, Product
PharmaForce makes all types of information available, like webinars that we can join if we are...
Login or Create an Account to see details.
Relationship
Our PharmaForce account representative is amazing. I love the regularly scheduled call that we have.
Login or Create an Account to see details.
Relationship
The vendor is pretty responsive. They are pretty on point with their regular check-in calls, and...
Login or Create an Account to see details.
Culture
Our contract was supposed to automatically renew, but near the end of it, the vendor decided to make...
Login or Create an Account to see details.
Relationship, Product
I recommended some changes to the spreadsheets that the vendor provided, and the vendor made those...
Login or Create an Account to see details.
Product
PharmaForce’s platform is much simpler in comparison to what I have experienced with a prior vendor,...
Login or Create an Account to see details.
Product
There is a bit of a quirk with the product. If I want to make some setting changes after looking at...
Login or Create an Account to see details.
Relationship, Product
The only thing that the vendor could do a bit better is make the program highlight or identify the...
Login or Create an Account to see details.
Loyalty
If we have time to actually use the features in PharmaForce 340B, the options are available to use....
Login or Create an Account to see details.
Relationship
What makes PharmaForce different is that they communicate. When PharmaForce started out, they were...
Login or Create an Account to see details.
Operations
I don't remember the initial training with PharmaForce because it was a long time ago, but I...
Login or Create an Account to see details.
Product
PharmaForce 340B has a natural workflow, and we are able to see referral opportunities in the...
Login or Create an Account to see details.
Relationship
PharmaForce is very responsive, and their support team either answers the phone or calls us back. I...
Login or Create an Account to see details.
Relationship
We aren't very happy with PharmaForce. The vendor's people are always friendly, but they aren't...
Login or Create an Account to see details.
Relationship
PharmaForce is good at talking. Their people are friendly and responsive, but if they can't answer a...
Login or Create an Account to see details.
Product
The system's portal has a lot of bells and whistles. The portal also has access to items like...
Login or Create an Account to see details.
Operations
When it comes to training, the product flags things for us to look at. It also guides us on things...
Login or Create an Account to see details.
Relationship, Product
For improvements to PharmaForce's system, I would like to see somewhere where we can open a case or...
Login or Create an Account to see details.
Loyalty, Operations
PharmaForce's training is great. They have webinars that I attend frequently, and PharmaForce has...
Login or Create an Account to see details.
Relationship
PharmaForce delivers on all their promises, but their timing isn't always exactly where it should...
Login or Create an Account to see details.
Product
I like how easy it is to navigate through the system's portals. I have seen some improvements to the...
Login or Create an Account to see details.
Relationship, Product
Things have been great with PharmaForce. Our account manager is an amazing rock star. I can't say...
Login or Create an Account to see details.
Relationship
If I were to talk to the vendor's CEO, I would tell them that some of their reports are available in...
Login or Create an Account to see details.
Operations, Product
The program is very easy to use, and it has been helpful. I have taken more advantage of this...
Login or Create an Account to see details.
Product
I would like to see PharmaForce 340B do something with our in-house pharmacies similar to what it...
Login or Create an Account to see details.
Relationship
PharmaForce has always been up front and honest. They have great communication, and I have been...
Login or Create an Account to see details.
Relationship
I would tell a peer or friend to utilize this program as much as they can. The vendor’s customer...
Login or Create an Account to see details.
Operations
We have been happy with PharmaForce 340B. Our implementation was smooth, and we don't really have...
Login or Create an Account to see details.
Relationship
At one point, we had regular meetings with the vendor to go over things, but PharmaForce has moved...
Login or Create an Account to see details.
Relationship, Product
PharmaForce 340B is doing a solid job for us. Our relationship with the vendor is going very well;...
Login or Create an Account to see details.
Loyalty
We decided to go with PharmaForce because we liked the reputation they had with client management,...
Login or Create an Account to see details.
Loyalty, Product
PharmaForce’s platform definitely seems to be designed for the contract pharmacy model. The vendor...
Login or Create an Account to see details.
Relationship, Product
We have been satisfied with the level of technology and the ability of PharmaForce to do...
Login or Create an Account to see details.
Relationship
I would like better technical support when we run into an issue. PharmaForce says they will resolve...
Login or Create an Account to see details.
Operations, Product
We sometimes don't know about upgrades or issues until an hour before or right after PharmaForce has...
Login or Create an Account to see details.
Operations
There are constant webinars with new things that are coming out. The webinars are also used as a way...
Login or Create an Account to see details.
Relationship
Months ago, I would have said I liked PharmaForce’s customer service, but that has changed a bit. I...
Login or Create an Account to see details.
Loyalty, Product
I use other third-party administrator products as well as PharmaForce 340B, and I have noticed that...
Login or Create an Account to see details.
Product
A recommendation that I have for PharmaForce would be to enhance their referral capture. Another...
Login or Create an Account to see details.
Relationship
I have scheduled calls with my PharmaForce representative regularly. They check in on me and provide...
Login or Create an Account to see details.
Relationship, Product
I am dependent on PharmaForce to pull my 340B ESP report, and they don't do that on time. I have to...
Login or Create an Account to see details.
Product
I like the fact that the dashboard in PharmaForce 340B is reliable and that the information is...
Login or Create an Account to see details.
Loyalty, Relationship, Product
PharmaForce is a little behind in technology, but they are a newer vendor, so I would expect that....
Login or Create an Account to see details.
Relationship
Our PharmaForce account manager is very responsive. They listen to our concerns and have no problem...
Login or Create an Account to see details.
Relationship, Operations
There is always an issue with PharmaForce 340B’s implementations. If we are bringing something from...
Login or Create an Account to see details.
Product
I would like to see a pending claims screen in PharmaForce 340B where we can actually deny claims...
Login or Create an Account to see details.
Operations
None of the third-party administrators actually spend a lot of time training us by going through...
Login or Create an Account to see details.
Relationship
I have people at PharmaForce that are empowered to solve the problems; they just haven't necessarily...
Login or Create an Account to see details.
​
Featured Report
Preferences