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Relationship, Operations, Services
We have had a roller-coaster relationship with National Medical Billing Services. Sometimes things...
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Services
I am confident in the firm’s coding. We had things audited by a third-party vendor, and the firm got...
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Relationship, Services
The firm is more reactive than proactive. We hear about issues months down the line. It would help...
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Relationship, Relationship
The firm is very results driven, and the results the firm provides are good. The results prove the...
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Relationship, Relationship
I have regular meetings with one of the firm’s executives, and I also have a person who is in charge...
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Relationship, Relationship, Operations, Operations, Services, Services
Our experience with National Medical Billing Services has been very bad. They are very disorganized...
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Relationship, Relationship, Operations, Operations
Overall, we feel that National Medical Billing Services' strategy failed from the very beginning....
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Loyalty, Loyalty, Relationship, Relationship
We think National Medical Billing Services (NMBS) has a management issue. They truly have an issue...
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Relationship, Relationship
National Medical Billing Services is always polite, kind, respectful, and cordial. Their answer is...
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Relationship, Relationship
Overall, National Medical Billing Services' hierarchy, structure, and volume of employees are way...
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Services, Services
National Medical Billing Services provides end-of-month reports that are inaccurate, and that is...
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Relationship, Relationship, Services, Services
There have been many claims issues with National Medical Billing Services (NMBS). Things are...
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Relationship, Relationship, Operations, Operations
The firm has given us a lot of guidance. They have been really good to work with. They have frequent...
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Relationship, Relationship, Services, Services
National Medical Billing Services has been terrible at hitting the financial metrics that matter to...
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Relationship, Relationship
There has been a lot of turnover in the staff at National Medical Billing Services, so I don’t know...
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Relationship, Relationship
The coding person from National Medical Billing Services who gathers missing information does a good...
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Relationship, Relationship, Services, Services
With the method National Medical Billing Services uses to complete the billing process, there are...
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Relationship, Relationship, Services, Services, Value
National Medical Billing Services is very consistent. They know about medical billing, and that is good....
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Relationship, Relationship, Operations
National Medical Billing Services' staff and leaders, including our client contact, seem to be a...
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Operations, Operations
I would like for the firm to provide education on what is entailed in a clean claim, what the firm...
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Relationship, Relationship
National Medical Billing Services either isn’t doing what we ask them to or isn't collecting based...
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Loyalty, Loyalty, Relationship, Relationship, Value, Value
Unfortunately, when it comes to RCM services and a lot of what is out there, we are getting the best...
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Relationship, Relationship
I would like better communication and transparency around all the firm’s different levels. Things...
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Services, Services, Value, Value
We could make improvements to some processes so that things could get filed in a timelier manner....
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Relationship, Relationship
Our client manager is super weak. When we came on board, we had a very strong client manager, but...
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Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship, Services, Services, Services
We are way off the mark of the outcomes we expect from National Medical Billing Services. Our claims...
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Relationship, Relationship, Relationship
National Medical Billing Services helped us get in network with a major organization. We are working...
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Loyalty, Loyalty, Loyalty
We chose National Medical Billing Services because our owners were unhappy with our previous billing...
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Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship
To be successful with National Medical Billing Service, clients need to be really hands on. We are...
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Relationship, Relationship, Relationship
The firm’s strengths are communication, availability, personability, and knowledge. The company has...
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Relationship, Relationship, Relationship, Value, Value, Value
With National Medical Billing Services, we have better patient charging, so we see better outcomes...
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