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User Commentary
Services, Value
CareCloud has done great for us. They are efficient and have increased our collections. We enter all...
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Services
When the firm goes through the claims for commercial payers, sometimes they scrub things a bit too...
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Relationship, Services
I have dealt with various billing companies, and I don't think that CareCloud fulfills the things...
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Relationship
CareCloud is technology driven and responsive.
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Relationship, Relationship, Services, Services, Value
We would tell friends or peers considering CareCloud that when it comes to credentialing with...
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Loyalty, Loyalty, Relationship, Relationship, Operations
There have been some changes recently with CareCloud, and we are worried about them. Our experience...
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Relationship, Relationship
We are having some issues with the time it takes to get a new practitioner Medicare compliant. We...
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Relationship, Relationship
A strong partnership is when the vendor understands our unique situation as a practice within our...
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Relationship, Relationship
CareCloud is basically our partner. We work together to identify things, improve, and drive process...
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Value, Value
Although CareCloud gets paid a percentage of collections, they truly are looking out for us. We find...
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Relationship, Relationship
CareCloud partners with their customers who are willing to work as one team, which is very...
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Loyalty, Loyalty, Loyalty, Relationship, Services
We had Concierge RCM, but unfortunately, we had to get rid of it because we were having a lot of...
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Relationship, Relationship, Relationship
We had a lot of denials, and CareCloud probably sent reconsiderations, but they never told us we...
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Value, Value, Value
CareCloud didn’t do very much about accounts receivable. We had tons of accounts receivable that...
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Relationship, Relationship, Relationship, Operations, Operations, Operations
In the very beginning, CareCloud tried very hard, but the problem was more with the billing process...
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Relationship, Relationship, Relationship, Services
CareCloud does all of our third-party billing. The firm is easy to reach and get results from. They...
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