Commentary Summary
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User Commentary
Value
Bluesight’s cost structure doesn't fit well with smaller organizations.
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Product
Overall, RxAuditor creates an environment that makes people aware of practices in their facility...
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Loyalty, Relationship, Product
The changes that Bluesight has made to the newer stuff that is coming out are what I would have...
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Relationship, Product
Using RxAuditor has honestly made us change procedural policy. It has made us identify other...
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Product
In terms of drilling down to patterns, with RxAuditor, we get someone on the radar. We don't do a...
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Loyalty
I don't know that Bluesight has come out with anything new in a while. I'm honestly not sure whether...
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Product
I wish the reporting in RxAuditor were a little less clunky in terms of pulling data out to...
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Relationship
Bluesight does the regular updates. They send them out, and we don't have to chase them down. When...
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Product
I think RxAuditor has identified some nursing practice trends that need to be addressed. My...
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Operations, Product
The vendor keeps updating the software, but they don't explain it. Things in the system just show up...
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Relationship
Bluesight is usually pretty quick to get back to us. We have to go after them to get training, but...
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Product
Bluesight promotes a data-driven patented algorithm that is supposed to be all that and a bag of...
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Loyalty
Medacist was bought out by Bluesight, and I think Bluesight is phasing RxAuditor out.
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Operations
There hasn't really been any training. And since we are not going to incorporate the investigate...
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Operations, Product
With every month's data and downloads, Bluesight includes directions on how to use the reports, and...
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Loyalty, Product
RxAuditor is pretty easy. All the information that we are looking for in RxAuditor is put together...
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Relationship
The vendor is proactive. They email out reports, and then about halfway in between the monthly...
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Culture, Product, Value
If I were recommending the product to a peer or friend looking into the product, I would say that...
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Product
RxAuditor is still the primary source that a central diversion team is using to look for patterns of...
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Loyalty
It seems that there is some sort of affiliation between Bluesight and Medacist now, so I'm going to...
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Loyalty, Product
We have an outdated version of RxAuditor. There are products out there that are a lot better. Even...
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Relationship
I have sent several emails to Bluesight that have never received responses.
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Relationship
Medacist is very helpful when we have a problem with the system. If the vendor finds something wrong...
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Relationship, Value
Medacist is lacking when it comes to driving tangible outcomes. There are holes that need to be...
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Operations, Product
The system is reliable, easy to use, and intuitive. The implementation is the beginning of the...
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Value
We have been interviewing other companies whose products have greater capabilities. Medacist meets...
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Culture
When the product was marketed to us, we all thought that RxAuditor Investigate's data was in real...
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Relationship
I think a lot of Medacist’s people are working remotely, so we hardly ever get an answer on the...
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Relationship
I get a lot of emails from Medacist asking how things are going and whether they can help.
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Value
Our Medacist product is very expensive. It is the least expensive product of all the ones we looked...
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Relationship
I like the Medacist folks that work with RxAuditor Investigate. They are always available to help us...
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