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User Commentary
Culture, Product
A lot of times, a large portion of what Apixio produces can be looked at as a compliance check to...
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Product
I would like to see whether Apixio could expand more on the first-pass section. The skill set and...
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Relationship
I have no complaints about Apixio at all. Apixio knocks implementations out. They are great in terms...
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Loyalty
We went through and looked at the organization again, and we brought in a couple of consultants to...
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Product
With Risk Adjustment Suite, we can only see parts of the chart where Apixio has identified...
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Culture, Relationship
Apixio does a really good job of sharing their vision.
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Product, Value
Risk Adjustment Suite helps us be compliant with our submissions and ensures that we are doing our...
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Value
We are in an environment where we need to reduce costs and shore up revenue. To be successful in...
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Loyalty, Relationship
Apixio is an amazing partner, and they want to do all the things that they promise. Some of their...
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Product
The previsit tool doesn't work right and hasn't worked up until this point. Apixio is close. If I...
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Loyalty, Product
The previsit tool operates in a way that is specific to Medicare Hierarchical Condition Categories....
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Culture, Loyalty, Relationship, Value
Apixio is pretty amazing regarding delivering new technology that meets our needs. Apixio has...
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Relationship
Each of the individuals at Apixio is empowered to do what they can to make things work for us, and...
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Value
We get what we expect from Risk Adjustment Suite. We have consistently gotten a good ROI in terms of...
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Relationship
Apixio has good customer service. When we start a project, we outline everything, and once the...
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Culture, Value
We had to push Apixio not to charge us once for something, but we were able to get them to waive the...
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Operations
Apixio has provided specific enhancements, whether those are algorithms, data delivery, or data...
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Relationship, Product
I get feedback from my team that there are still some things that could be a little better in Risk...
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Relationship
I would tell others looking at Apixio that they are a very flexible partner and that Risk Adjustment...
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Loyalty, Product
Some things are missing in the system's auditor function that would be helpful for the person doing...
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Relationship, Operations
We have received good training from Apixio. They have a training manager who has worked very closely...
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Loyalty, Relationship
We started with Risk Adjustment Suite as a secondary vendor, but we really liked what they were...
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Relationship, Value
We did some comparisons with some blind chart reviews against what Apixio's coders were doing, and...
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Product
We have issues with Apixio's program audits at the Hierarchical Condition Category (HCC) code level....
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Loyalty, Product, Value
With Risk Adjustment Suite, our outcomes are to identify conditions that have not yet been accepted...
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Product
In the past, we used the program as well as the vendor’s coding team, but since it was a new...
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Loyalty, Relationship
The vendor’s coding tool works. It is the support and the coding team at Apixio that don't work as...
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Relationship
Even though Apixio doesn't solve our problems, it is great working with them, and the executive team...
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Loyalty, Product
If there is a way we can take one of the solutions and programs that Apixio utilizes and use it...
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Relationship
Everyone at Apixio is so willing to help and solve our problems. Their customer service and their...
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Relationship
This might just be the service that we have with them, but we would really love to see Apixio...
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Relationship
What Apixio does for us is very good. We have very favorable coding results, and the accuracy is...
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Relationship, Product, Value
If someone needs a system to help with first-pass or second-pass coding, Risk Adjustment Suite is...
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Product, Value
Something that I would like Apixio to add to this solution is the ability to assign different levels...
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Product, Value
Risk Adjustment Suite uses data to take a more efficient and effective approach to chart reviews....
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Product
We would suggest that Apixio improve the audit capabilities, benchmarking, and reports. With the...
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Operations
Apixio keeps their promises to the best of their ability. There is a lack of being able to implement...
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Product
I like the reporting surrounding productivity. That is helpful because risk adjustment and medical...
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Culture, Relationship
I like that Apixio is not a giant company. They take feedback and assess things like feasibility a...
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Product
We typically withhold certain data to test Risk Adjustment Suite’s accuracy. We take some control...
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Product, Value
Risk Adjustment Suite has helped us achieve operational efficiency, which I like. We are able to...
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Relationship, Product, Value
Apixio helps us by creating a safety net for our documentation and coding for our physicians. That...
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Culture, Value
Apixio does not nickel-and-dime like everybody else. Their people are super supportive and great.
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Relationship
Apixio is responding to the market and coming to me with new things, but I wish they would have done...
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Product
We would like the product’s AI to learn faster. I see things that the product is taking away over...
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Relationship
We talk to the vendor’s phone support people frequently, and we address all issues immediately. We...
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Relationship
Whenever the vendor finds an issue, they tell us, and they sometimes give more details than we need....
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Value
Because of Risk Adjustment Suite, we are seeing a massive increase in production from our coders. On...
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Relationship
If something needs to be fixed, Apixio fixes it right away. If they promise something will be live,...
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Loyalty, Relationship, Product
Apixio is ahead of the curve in terms of getting ready for different CMS requirements. Recently,...
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Product
The platform is so user friendly, especially for our coders. If they have a Risk Adjustment Suite...
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Operations
My five-year-old could probably do the vendor’s training. It is so nice for our coders.
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