Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Loyalty
We have deployed the solution quickly and successfully. The vendor has supported our vision to...
Login or Create an Account to see details.
Relationship
Altera Digital Health is really good at executive involvement; they have some really good people who...
Login or Create an Account to see details.
Product
Altera Digital Health's product comes with a blueprint, or a set of tools and forms that we can...
Login or Create an Account to see details.
Operations, Product
The first time a user logs on, the screen looks quite complex. Altera Digital Health does training,...
Login or Create an Account to see details.
Product
The product is flexible and stable. There is a good community of practices here where we can share...
Login or Create an Account to see details.
Product
There could be improvements around mobility and small-form devices like phones and iPads. There is a...
Login or Create an Account to see details.
Operations, Product
Ideally, we would like the ability to learn from other Sunrise Acute Care users and adopt best...
Login or Create an Account to see details.
Product
The system is aging, and there is little substantial innovation or development. We do see small...
Login or Create an Account to see details.
Product
The most important improvement that Altera Digital Health could make would be providing a community...
Login or Create an Account to see details.
Loyalty
There are lots of bits of stuff that the product doesn’t do, so we need to purchase separate modules...
Login or Create an Account to see details.
Product
Sunrise Acute Care is not great in terms of community-based functionality. The system isn't very...
Login or Create an Account to see details.
Relationship
Our contact person has visited us frequently, so that has massively changed things. We don't tend to...
Login or Create an Account to see details.
Product
In terms of clinical solutions, Altera Digital Health is a little light on their admin and...
Login or Create an Account to see details.
Relationship
Our relationship with Altera Digital Health has changed quite considerably within the past several...
Login or Create an Account to see details.
Product
Our ability to link in with other solutions as we need to is much more flexible with Sunrise Acute...
Login or Create an Account to see details.
Product
There are some gaps in the product’s functionality, and the gaps are fundamentally a bit of a...
Login or Create an Account to see details.
Product
We definitely have seen transformations and outcomes from the delivery of the product, but there is...
Login or Create an Account to see details.
Relationship, Product
For several years now, we have been told certain components would be getting redeveloped. For...
Login or Create an Account to see details.
Culture, Value
We pay for an agreed-upon support package, and the package is reasonable and within the scope of...
Login or Create an Account to see details.
Relationship, Operations, Product
Over the last several months, we have tried a few times to upgrade the product, and we have had real...
Login or Create an Account to see details.
Relationship, Value
Altera Digital Health positions themselves as a cheap and cheerful EPR vendor, and that shows in the...
Login or Create an Account to see details.
Product
I don't understand the technicality of the system, but there are some problems with the database...
Login or Create an Account to see details.
Relationship, Product
Internally, we can handle lots of things ourselves, but we run into issues when we face things...
Login or Create an Account to see details.
Product
The mobile app for Sunrise Acute Care is unusable for any of our staff. Half of the app is colored...
Login or Create an Account to see details.
Product
Sunrise Acute Care’s core functionality is there, and the system is grand. There are no problems...
Login or Create an Account to see details.
Relationship, Product
In a short period, several things the vendor has worked on have failed accreditation here. We have...
Login or Create an Account to see details.
Operations
We have our own training team internally, and Altera Digital Health doesn’t help with training.
Login or Create an Account to see details.
Product
Altera Digital Health needs to better integrate their modules so the modules aren't standalone...
Login or Create an Account to see details.
Culture
The vendor doesn’t keep all of their promises; the vendor has already told us that, going forward,...
Login or Create an Account to see details.
Relationship, Product
Altera Digital Health didn't actually present their strategic growth map to us. The vendor should...
Login or Create an Account to see details.
Product
The system connects to our patient administration system, but some things haven't been done. For...
Login or Create an Account to see details.
Product
Because a lot of the modules are meant to be bought and then configured, we end up doing a lot of...
Login or Create an Account to see details.
Operations
Altera Digital Health doesn’t do enough training to teach us how to use the basic platform. We had...
Login or Create an Account to see details.
Relationship
Altera Digital Health doesn’t always tell us about a problem. Sometimes we have to let them know...
Login or Create an Account to see details.
Relationship, Product
We like how customizable the product is, especially compared to solutions from places like Epic or...
Login or Create an Account to see details.
Culture
We were told that a certain aspect of the product would integrate with our patient administration...
Login or Create an Account to see details.
Product
The platform is quite clunky in comparison with some of its competitors. A lot of competitors have a...
Login or Create an Account to see details.
Product
The mobile app version of the product does not work in our area, but our clinicians are absolutely...
Login or Create an Account to see details.
​
Featured Reports
Preferences