A+ = >97.0
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
A = 93.0-96.9
A- = 90.0-92.9
B+ = 87.0-89.9
B = 83.0-86.9
B- = 80.0-82.9
C+ = 77.0-79.9
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
C = 73.0-76.9
C- = 70.0-72.9
D+ = 67.0-69.9
D = 63.0-66.9
D- = 60.0-62.9
F = <60.0
Category average: 92.7
Services average: 89.7
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2022-2023) |
Culture
|
Loyalty
|
Operations
|
Relationship
|
Services
|
Value
|
|
|
CarePayment
CarePayment Patient Financing 
|
93.8 |
n=29
|
+4%
|
--
|
A
|
A-
|
A
|
A-
|
A-
|
|
| |
|
|
|
|
||||||
|
ClearBalance HealthCare
ClearBalance Patient Financing
|
92.9 |
n=40
|
0%
|
--
|
A
|
A
|
A
|
A-
|
A-
|
|
| |
|
|
|
|
||||||
|
AccessOne
Patient Financing
|
91.7 |
n=37
|
+1%
|
--
|
A
|
B+
|
A
|
B+
|
A-
|
|
50.0 |
100.0 |
|||||||||
Company/solution |
Trend
(2022-2023) |
 Culture |
 Loyalty |
 Operations |
 Product |
 Relationship |
 Value |
|
|
CarePayment
CarePayment Patient Financing 93.8
n=29
COMMENTS
|
+4%
|
--
|
A
|
A-
|
A
|
A-
|
A-
|
|
|
ClearBalance HealthCare
ClearBalance Patient Financing 92.9
n=40
COMMENTS
|
0%
|
--
|
A
|
A
|
A
|
A-
|
A-
|
|
|
AccessOne
Patient Financing 91.7
n=37
COMMENTS
|
+1%
|
--
|
A
|
B+
|
A
|
B+
|
A-
|
Company/solution
Censinet assessment N/A
culture
--
loyalty
A
operations
A-
relationship
A
services
A-
value
A-
COMMENTS
Censinet assessment N/A
culture
--
loyalty
A
operations
A
relationship
A
services
A-
value
A-
COMMENTS
91.7
n=37
Censinet assessment N/A
culture
--
loyalty
A
operations
B+
relationship
A
services
B+
value
A-
COMMENTS
Other notable performances in Patient Financing Services
Other notable performances
Solutions for which at least 100% of respondents answered yes.
Avoids charging for every little thing?
AccessOne
AccessOne Patient Financing
AccessOne Patient Financing
n=35 100%
CarePayment
CarePayment Patient Financing
CarePayment Patient Financing
n=28 100%
Avoids charging for every little thing?
AccessOne
AccessOne Patient Financing
AccessOne Patient Financing
n=35 100%
CarePayment
CarePayment Patient Financing
CarePayment Patient Financing
n=28 100%
