FDRHPO (Fort Drum Regional Health Planning Organization) works with the North County Healthcare System in New York to evaluate, plan and strengthen the connection between the Fort Drum military community and healthcare in northern New York. One of our main goals is to identify the healthcare needs of Fort Drum, as well as the surrounding community.
KLAS has been an invaluable partner for gaining insight into the healthcare vendor environment. We use this information to evaluate the existing vendors in our portfolio to better understand their strengths and weaknesses and compare those to the challenges we are experiencing.
This analysis gives us insight into the utilization and optimization of our solutions. It helps to answer the question, “are we effectively and efficiently utilizing our solutions?”
We also find KLAS’s environmental analysis on comparable/competitive solutions quite useful, as it helps us understand where the market is headed.
This allows us to better understand whether or not our current vendors are staying viable in the market, and if they are not (or if we need functionality currently not offered), it helps us determine another market leader to consider.
At FDRHPO, we strive to stay current with the healthcare IT industry, and KLAS has been integral in helping us achieve that goal.
FDRHPO/NCI Regional CIO