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Healthcare Safety, Risk & Compliance Management 2022
Adoption, Capabilities & Performance
Author
Ryan Pretnik
Author
Jennifer Hickenlooper
Healthcare organizations are increasingly interested in taking a broad, enterprise approach to safety, risk, and compliance management. Additionally, multiple vendor mergers and acquisitions in the last few years have many organizations considering their future. This report (KLAS’ first on safety, risk, and compliance management specifically) examines the state of the market, including an early look at the energy around an enterprise strategy. How broadly are organizations adopting their solutions today? What vendors are furthest along on the path toward a unified platform? Which are delivering consistently today, both at a solution level and in terms of support and vendor/client partnership?
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Key Findings:
- Movement toward Enterprise Approach; Breadth Still Limited
- RLDatix and Midas Used Most Broadly; RLDatix Clients Unclear on Vendor’s Road Map, Midas Clients Frustrated by Dated Software
- Origami Risk, Performance Health Partners (Mostly Ambulatory) Provide Strong Partnership; Customers Highly Likely to Recommend
- Riskonnect Offers Robust Product; Implementations & Training Are Weak Spots
Writer
Amanda Wind Smith
Designer
Jess Wallace-Simpson
Project Manager
John Wilson
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.