Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship
We are extremely happy with Zelis Healthcare's services. The vendor's customer support is excellent....
Login or Create an Account to see details.
Culture
Zelis Healthcare is our only vendor in the payment accuracy and integrity solutions space. We tend...
Login or Create an Account to see details.
Loyalty, Product
I think Zelis Healthcare's operations are amazing. I would like to see the vendor make some...
Login or Create an Account to see details.
Product
I recommend better naming conventions for some of Zelis Healthcare’s solutions. The conventions can...
Login or Create an Account to see details.
Operations
During the implementation, Zelis Healthcare could have had a quicker turnaround on our questions....
Login or Create an Account to see details.
Relationship, Product
Zelis Healthcare’s biggest strengths are claims editing and wrap pricing. They have a fast...
Login or Create an Account to see details.
Product
Zelis Healthcare reviews our claims prepayments. That is one value that the vendor has added to the...
Login or Create an Account to see details.
Operations
Zelis Healthcare is slightly different than other vendors when it comes to training. We haven't...
Login or Create an Account to see details.
Value
The vendor provides industry-standard services at way above industry-standard pricing. The cost is...
Login or Create an Account to see details.
Relationship
I hardly ever use Zelis Healthcare's phone and web support. I use my client manager, and they are...
Login or Create an Account to see details.
Product
A lot of our challenges with upgrades with Zelis Healthcare are actually our problems. With...
Login or Create an Account to see details.
Operations
We don’t really have any difficult issues with Zelis Healthcare facilitating accurate payments, and...
Login or Create an Account to see details.
Value
Zelis Healthcare charges for everything, but they do not nickel-and-dime. If we have questions or...
Login or Create an Account to see details.
Relationship, Operations
We are a small third-party administrator that does not have a labor force as knowledgeable as that...
Login or Create an Account to see details.
Relationship, Value
Zelis Healthcare saves us money and partners with us to give us the best bang for our buck.
Login or Create an Account to see details.
Product
We use Zelis Healthcare's portal manually, and the portal works very well for us. We can report on...
Login or Create an Account to see details.
Relationship
At any given time when we have dealt with the vendor's leaders, the people have been great, helpful,...
Login or Create an Account to see details.
Operations
Zelis Healthcare is more prepared for implementations than I am. They are a massive organization....
Login or Create an Account to see details.
Product
Everything is data driven now. When we change to new databases, everything has to be set up again....
Login or Create an Account to see details.
Relationship, Product
One thing users hear in healthcare is that it isn't efficient, and there are way too many provider...
Login or Create an Account to see details.
Relationship
Zelis Healthcare is excellent at what they do and with the service that they provide to us. They...
Login or Create an Account to see details.
Relationship
If an organization applies a bunch of claim edit reductions to claims, providers will inevitably...
Login or Create an Account to see details.
​
Featured Report
Preferences