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User Commentary
Culture
We had lots of frustration about Invistics being able to meet the terms of our contract, but once...
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Loyalty, Relationship
The improvements that Wolters Kluwer has made since the acquisition have been really awesome, and...
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Loyalty, Operations
I have always liked the data from an Invistics analytics standpoint, but it is just never user...
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Product
The product helps identify practice issues for the institution that we need to work on. We have...
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Product
The solution can monitor the full chain of custody of medications from the moment the medications...
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Product
The solution should use the data it gathers to do more than drug diversion prevention.
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Relationship
The vendor should make sure their support staff continues to be strong even after the acquisition by...
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Relationship, Product
Invistics is responsive to our concerns, or they at least listen, but the actions don't always line...
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Operations
When we implemented Flowlytics, there wasn't a whole lot of end-user, real-life training. Overall,...
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Product
We have not even considered expanding our access to Flowlytics because it is not very intuitive for...
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Product
Flowlytics provides us with so much real data that we would not have had at our fingertips without a...
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Relationship
Invistics will let us know when there is an issue with data not crossing over, and they give us...
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Relationship
We are a smaller hospital, but the executives at Invistics have definitely engaged with us. They...
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Product
With Flowlytics, we have a more robust ability to see into risk and risky behaviors that we maybe...
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Culture
One of the great things I like about this product is that there is no charge per user. A lot of...
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Operations
The vendor’s intent is a train-the-trainer approach, which is perfectly acceptable. The vendor is...
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Culture
Some of the things that we were sold on were roughly in the planning stages. Those things eventually...
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Product
Flowlytics can be used in a myriad of different ways. If we want to run the system as...
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Relationship, Product
Any product manufacturer tries to come up with new innovative ways to do something with their...
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Relationship
The vendor has excellent customer service. They keep the majority of their timelines, and they...
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Relationship
The vendor finds things before I find them. Usually, we would find those things eventually because...
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Product
I can see how someone would look at this product and just get lost immediately, even though it is...
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Relationship
We have such a great working relationship with the vendor because of our long history. It isn't hard...
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Product
I don't trust the data coming from Flowlytics. I find statistical anomalies, which make it difficult...
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Product
Our people think that Invistics is not clear on what they need to give us. We are told that there...
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Product
We want everything to be interoperable, but we have issues with our EMR, our pumps, and our data. We...
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Product
On the anesthesia side, there are frequent instances of downtime, and there is a delay in getting...
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Product, Value
Overall, Flowlytics is not very user friendly. After using the system for quite some time, it sort...
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Relationship
I had an instance where I didn't get an answer from the support team despite multiple emails, and I...
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Relationship
I have no issue reaching out to Invistics’ CEO if I need to.
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Relationship, Product
The biggest thing I would say for future customers to do is make sure they have internal IT support...
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Relationship
I like that we have routine meetings and the ability to work with the vendor one-on-one offline. The...
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Relationship, Operations
I have always felt like Invistics hasn't left me high and dry. I feel that they make advancements,...
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Operations
The initial setup was a bit rough with the representative we had. We felt like the things we were...
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Relationship
At this point, I highly recommend Invistics. The new representative from Invistics that we have is...
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Relationship, Product
There have been so many improvements that have been going in great directions. Flowlytics has...
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Relationship, Product, Value
We have used Flowlytics to pinpoint areas where certain users are continually high on multiple...
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Product
We have a very comprehensive program, so Flowlytics is a piece of the larger puzzle of different...
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Loyalty, Relationship
We have had Flowlytics for a few years. I just don't know whether it has the analytics to do what we...
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Product, Value
We haven't had any real upcharges from Invistics. But if we wanted to add on certain features we...
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Product
Flowlytics has a functioning nursing module. The tool gives us some good visibility into nursing...
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Loyalty, Product
We want to see a functioning anesthesia module from Invistics so that we could look at diversion...
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Operations
I have dedicated team members that are in the system all the time, so they are able to navigate and...
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Relationship
We have had engagement at the executive levels of Invistics. Invistics has an account manager that...
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