Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product, Product
One of the biggest opportunities for improving the product is in adding new forms of AI...
Login or Create an Account to see details.
Operations, Operations, Product, Product
It would be very helpful if Softway Medical would add some contextual help and mini tutorials for...
Login or Create an Account to see details.
Product, Product
Some main advantages of the product are interoperability, functional coverage, technical stability...
Login or Create an Account to see details.
Relationship, Relationship, Product, Product
Softway Medical has a good install base in our country, and the solution is rich in functionality...
Login or Create an Account to see details.
Operations, Operations, Product, Product
Softway Medical could improve training for their solution. Today it is not good, especially for...
Login or Create an Account to see details.
Product, Product
The billing and administrative system is too complex. The vendor needs to make things more simple.
Login or Create an Account to see details.
Value, Value
The cost of the system is high. The vendor didn't reduce any costs, even for us as a regional group...
Login or Create an Account to see details.
Product, Product
The strengths of the product are reliability, stability, and interoperability. It meets the vast...
Login or Create an Account to see details.
Relationship, Relationship
The project teams at Softway Medical have good responsiveness. They are also responsive with updates....
Login or Create an Account to see details.
Product, Product
The biggest opportunity for product improvement is to be able to use it for patient portal...
Login or Create an Account to see details.
Product, Product
The product could automate prescriptions based on the input of certain constants and care plans....
Login or Create an Account to see details.
Value, Value
Whenever we want additional services, there is a significant financial cost. There could be better...
Login or Create an Account to see details.
Product, Product
The biggest strength of the product is that it is a single tool for all of our needs. Everything is...
Login or Create an Account to see details.
Product, Product
The care plans and the UX in the product could be improved.
Login or Create an Account to see details.
Value, Value
The biggest change Softway Medical could make to improve my customer experience would be altering...
Login or Create an Account to see details.
Relationship, Relationship, Product, Product
The vendor's main strengths include listening to the customer, evolving the product, and being an...
Login or Create an Account to see details.
Product, Product
The product is quick and easily accesses information. It reduces medical and administrative errors...
Login or Create an Account to see details.
Relationship, Relationship, Product, Product
The main thing the vendor could improve with the product would be the structuring of the patient...
Login or Create an Account to see details.
Relationship, Relationship
Softway Medical has good responsiveness when a problem arises. The relationship is easy and not...
Login or Create an Account to see details.
Operations, Operations, Product, Product
The product is a very complete tool; it is operational and fairly easy to use.
Login or Create an Account to see details.
Product, Product
The greatest opportunities for improvement are in developing integration between a couple of other...
Login or Create an Account to see details.
Relationship, Relationship, Product, Product
Softway Medical has dynamic teams. We have friendly exchanges with them. They evolve their services...
Login or Create an Account to see details.
Relationship, Relationship, Product, Product
We like that the software is integrated. Softway Medical is good at monitoring things for regulatory...
Login or Create an Account to see details.
Product, Product
Softway Medical needs to integrate a real messaging system with alerts into their system. We would...
Login or Create an Account to see details.
Relationship, Relationship, Product, Product
The biggest changes we want to see from Softway Medical are faster assistance with a callback when a...
Login or Create an Account to see details.
Relationship, Relationship
The biggest changes we need to see over the next year are improved customer support and improved...
Login or Create an Account to see details.
Product, Product
Our experience with our new DPI, HOPITAL MANAGER, is much easier than with our previous solution....
Login or Create an Account to see details.
Operations, Operations
We have been through other implementations before. We had a good steering committee with Softway...
Login or Create an Account to see details.
Product, Product
The main strengths of Softway Medical are their development and tool quality. The versions and...
Login or Create an Account to see details.
Product, Product
We like the ergonomics of the product as well as the consistency of the screens for the...
Login or Create an Account to see details.
Product, Product
The biggest opportunities to improve the product are in its mobility, integration of voice guidance,...
Login or Create an Account to see details.
Product, Product
We like how we can configure the parameters for different users. The system is also intuitive and...
Login or Create an Account to see details.
Relationship, Relationship
Softway Medical needs to improve the portability of their system. Also, they need to strengthen...
Login or Create an Account to see details.
Relationship, Relationship
Softway Medical is a good partner, and they work closely with us. They show consideration for the...
Login or Create an Account to see details.
Product, Product
One thing Softway Medical needs to improve is to adapt the prescription functionality to meet some...
Login or Create an Account to see details.
Operations, Operations
It took us a while to implement the product by working jointly with Softway Medical. We are using...
Login or Create an Account to see details.
Product, Product
We are essentially paperless with the product at our biggest site with the exception of a legal form...
Login or Create an Account to see details.
Product, Product
We like that the product is one of recent conception. We have enjoyed working with Softway Medical...
Login or Create an Account to see details.
Culture, Culture
We don't like the price negotiation process and the bumps in billing and pricing. We would like to...
Login or Create an Account to see details.
Loyalty, Loyalty, Product, Product
Over the next year, we would like to see improvements in the maternal chart and a simplified...
Login or Create an Account to see details.
Loyalty, Loyalty
When we selected Softway Medical's system, we weighted our tender toward functionality and offering,...
Login or Create an Account to see details.
Product, Product
I like that the system is very pleasant ergonomically, and there are extensive possibilities for parameterization....
Login or Create an Account to see details.
Relationship, Relationship
The vendor's support team is very difficult.
Login or Create an Account to see details.
Product, Product
I would like the vendor to completely redesign the piece for scheduling management, simplify the...
Login or Create an Account to see details.
Product, Product
We use most of the modules that Softway Medical offers. We like Softway Medical's search for the...
Login or Create an Account to see details.
Loyalty, Loyalty
There is no reason for us to change from HOPTIAL MANAGER. Today in the market, there is no better solution....
Login or Create an Account to see details.
Product, Product
Perhaps Maincare Solutions' or Dedalus' products have some functionality that HOPITAL MANAGER...
Login or Create an Account to see details.
​
Featured Report
Preferences