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User Commentary
Relationship
Netsmart does keep promises. Netsmart has actually been very attentive to the upgrades. Netsmart has...
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Loyalty
One of the reasons we are looking for a change from Netsmart is the lack of interoperability. I...
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Relationship, Product
We continue to have significant issues with Netsmart, some of which inhibit our staff from charting...
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Product
I think Netsmart would like to do more with integration than they have been doing. Mobile Advisor is...
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Relationship
We can put tickets in on Netsmart’s website, or we can give them a call over the phone. Either way,...
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Relationship, Product
Homecare Advisor operates as advertised. It always seems like we have an update and then something...
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Relationship
We can talk to our Netsmart executives if we have a ticket that needs to be escalated or if it needs...
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Product
The system's hospice area is unique. We have had to build a lot of things to support the system....
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Loyalty
Netsmart's system probably isn't in our long-term plans because we are looking for ease of use and...
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Value
When we need the system to comply with regulations, the vendor usually charges some kind of...
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Value
As far as transitions of care, everything is usually a third-party add-on that has a cost. Once a...
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