Home chevron icon Ambulatory & Post Acute Care chevron icon Post-Acute Care Solutions chevron icon Homecare: Home Health

Homecare Homebase (Home Health EHR) Commentary
Filtered view: (Small - 0 - 200 Average Daily Census)

Subject Expert
Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
View Product Scores
View Advanced Filters
Advanced Filters
Size Filters
Ownership Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

Home Health 2024: Which Vendors Are Providing Innovation & Value in a Shifting Market?
Home Health 2024:
Which Vendors Are Providing Innovation & Value in a Shifting Market?
February 2024
View Report
Transitions of Care 2022: What Are Organizations Using or Considering to Facilitate Effective Care Transitions?
View Report
Home-Based Post–Acute Care 2022: Top Challenges in the Aftermath of the Pandemic
View Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
VP/Other Executive

Operations, Product

I like Homecare Homebase's home health product a little more than the hospice product as far as the...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

Our team would like better clinical tools in Homecare Homebase's system. Having those tools might...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We have regular calls and meetings with our contact at Homecare Homebase. When I put in a ticket,...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

Homecare Homebase is very user friendly and simple to use as long as people follow its rules. I...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We have had good luck with Homecare Homebase. I haven't had any issues or concerns with it that...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Operations, Value

Homecare Homebase does have good training, but we have to pay for it. There is a little training...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Operations, Product, Value

Some of the back-end things in Homecare Homebase are not easy to use. We have certain pathways, and...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship, Product

With the majority of the things that we ask Homecare Homebase to do, like resetting passwords or...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty, Relationship

There has been really good communication from Homecare Homebase on what is coming out, but there is...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

The Homecare Homebase financials piece is a horrible product. Homecare Homebase was written by...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Value

Whether we are receiving our money’s worth is a loaded question. That is the part of Homecare...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

Homecare Homebase follows all the changing home health regulations and specifics with Medicare. It...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

Homecare Homebase is pretty cumbersome for a provider in the field at the point of care in terms of...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Homecare Homebase definitely helps with compliance. The workflows are very self-explanatory, so the...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

We would have liked to have had more knowledgeable people from Homecare Homebase to do the training....

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We have trimmed Homecare Homebase down a bit. It was taking nurses a very long time to finish notes...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We can’t use Apple products. When we onboard staff, they sometimes want to use their own tablets or...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

My organization has been using Homecare Homebase since I started there. For the size of our...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Thinking back through the amount of time that we have had Homecare Homebase, I don't recall ever...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

For day-to-day things, Homecare Homebase has a good call center. The smaller items that I need...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty, Product

Homecare Homebase could make the scheduling easier; scheduling is a big thing they need to work on....

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty, Value

Homecare Homebase charges pretty much à la carte for everything. I knew that going in, but the...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

I love the tablets from Homecare Homebase, and one of my main reasons is the clinicians. If I can't...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

We don't really have to do much typing in Homecare Homebase because everything is streamlined with...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Operations

Homecare Homebase’s implementation could be reduced to much less time. There was a lot of time spent...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Homecare Homebase’s support is really good. We have contact people that we can reach out to if we...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The product works pretty well on mobile devices. There are still a few kinks in the system, which...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Value

When we do training through Homecare Homebase, they charge per month. So if I hired somebody at the...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Relationship, Product

Homecare Homebase has been adding some new services and making things a little easier for us, and...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product, Value

Sometimes, when the nurses have to enter medications with a new patient in Homecare Homebase's...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

If our clinicians pick up on the training well, they get the hang of Homecare Homebase pretty...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We get regular updates from our agent at Homecare Homebase to let us know whether any updates are...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We use Homecare Homebase for all of our EHR stuff and for sharing information between the office and...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

We have a pretty good, cohesive relationship. I reach out, and the vendor reaches back. They are...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

I put Homecare Homebase just slightly higher than average with the product quality because the...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Homecare Homebase does make an effort to lead communication, but we find a lot of glitches that we...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Homecare Homebase is an extremely expensive platform, but it is worth it. It makes everybody's jobs...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

An organization should have someone in their IT group with a clinical, finance, and technology...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

I like the care coordination tab inside Homecare Homebase as long as the originating note is put in...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

It is nice that I don't have to print or forward an electronic fax. The functionality is built into...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

I love this product. Homecare Homebase has an excellent EHR and is an excellent group to work with....

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

I would encourage Homecare Homebase to be more open about letting our dedicated resource look at...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

Homecare Homebase is a great platform because it is wide open, so we can use it for different areas,...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

My recommendation on whether to get Homecare Homebase would depend on how comfortable someone is...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product

I know Homecare Homebase is readily used in the market, but I do question whether there is something...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

Homecare Homebase only avoids charging for every little thing when I call them on the carpet. So...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

There is not a lot of assistance with the training modules. The vendor still leaves a lot to be...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Operations

If I have a change recommended for an interface, the vendor can get on that change fairly quickly...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product

Homecare Homebase is working on some different level integrations that will maybe take what my RNs...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product

Homecare Homebase is supposed to be beefing up their analytics side. If those changes come to...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Culture

We had a moment when some of our user licenses were removed from the platform by our management...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations, Product

I like that the product is entirely data driven. There are two sides of the platform; there is the...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

The vendor integrates things with just about everything; I love that. The vendor is already on top...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

Homecare Homebase is a cloud-based system that can run our entire operation. The system is all...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Value

We send nurses out to patients' homes to take care of the patients. The nurses have to drive to the...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Relationship

The vendor's people are empowered; the people we are assigned to can solve our problems. Those...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

The UI could be prettier for sure. Right now, it looks like Minesweeper. Minesweeper will always...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

Relationship

Homecare Homebase is usually responsive to tickets depending on how difficult the task is to correct....

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

Product

The workflows and care planning in Homecare Homebase are built toward compliance with home health....

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

Culture, Value

Basically, for every little interface with Homecare Homebase, such as smart scheduling, we have to...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

Operations

Homecare Homebase’s online training platform for training is limited and not agency specific, so we...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We like being able to view everyone easily and quickly. We like the ease of accessibility. We can go...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

If we know we have things we can select from, sometimes that is great, but I also wish there were...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We would like to be able to look back, but a lot of times, things are grayed out. It would be nice...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We would rather not have our IT department as the mediator. We would like to be able to go directly...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

We would like a better medication management tool and a better wound care tool. We can't edit a...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

Homecare Homebase likes to charge for little things.

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Value

We like the workflow aspects of the system. The system prevents mistakes. It also helps keep...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

I like the financial reports because of how comprehensive and easy to access they are. The EHR is...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

There is a bit of a lag in terms of the vendor’s support team when we need to communicate and talk...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

The training has been done on the fly. The vendor has been very good about making sure we have...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations, Product

On the back-end or back-office side of the product, the ease of use can be a little tricky for new people....

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

The implementation was good. The vendor was very supportive when we switched over. We had a lot of...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
The Complexity of the Ever-Evolving Home Health Software Market
16 April 21    |   Paul Hess and Jonathan Christensen
With growth and acquisitions comes the need for robust home health EHR software. Each state has different regulatory requirements and CMS regulations have evolved.
Article
KLAS article icon
eTech Insight – In-Home Care - Complementing Remote Patient Monitoring
08 July 20    |   Mike Davis
Providing in-home care using physicians and advanced practice providers delivers another level of patient-focused care that is driving new players into the market.
View All Reports
Related Reports
Perception
KLAS article icon
Transitions of Care 2022
29 December 22    |   Bradley Hunter and Paul Warburton
Inefficient care transitions lead to wasted time and energy, increased risk of human error, and potentially poor experiences for both patients and providers. Despite the industry’s attempts to ensure the right information is sent to the right people at the right time, healthcare organizations must often revert to manual processes for data entry, verification, and communication. Some organizations use or want to use technology to streamline their transitions of care (TOC). This report—KLAS’ first to look at TOC—draws from the perspectives of 95 healthcare leaders across multiple care settings to understand their adoption of care transition technology, the challenges they encounter in their care settings, and the vendors they are considering.
Perception
KLAS article icon
Home-Based Post–Acute Care 2022
10 November 22    |   Cimone Smith and Paul Hess
The homecare market has surged as healthcare organizations have sought to maintain quality patient care throughout the pandemic and fulfill requirements for value-based reimbursement. Organizations are looking to expand their homecare offerings; however, the pandemic has exacerbated staffing shortages and decreased bandwidth, making operations—let alone growth—difficult. To help organizations understand how peers are approaching the current environment, KLAS interviewed 88 leaders from home-based care organizations regarding the top challenges they face and the technology vendors they use or have considered investing in to address these challenges.



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​