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User Commentary
Loyalty
We worked with Flex for many years. We knew it in and out. The product was good, and we were able to...
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Loyalty, Loyalty
Things have been fine with Harris Healthcare. We haven't had any major issues or problems. We don't...
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Loyalty, Loyalty, Product, Product
The product is good and very flexible. However, the future is mobile, and the product doesn't do...
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Operations, Operations
When we need implementation support, the vendor will send people on-site to help us.
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Relationship, Relationship, Operations, Operations
The system has a steep learning curve, and the vendor doesn't provide much training. When we contact...
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Culture, Culture, Value, Value
The vendor isn't great at promoting themselves, and the product doesn't work quite as promoted. It...
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Culture, Value
Harris Healthcare charges for everything, even if it is a defect in their process. The product works...
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Operations, Product
The Harris Healthcare interface is not user friendly, and there are lots of complaints that it is...
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Relationship
Harris Healthcare has grown in other areas, and we are not their priority. Flex is a very good...
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Relationship, Operations
We still have delays in deployment from Flex. The vendor lacks competent people, and their people...
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Loyalty
We may move to Epic's software because our area only wants one system. That will make the lives of...
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Culture
Harris Healthcare sells things that aren’t finished. They sold us something they don’t really have...
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