Elation Telehealth Commentary
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Subject Expert
Schafer Jackson
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
I like that Elation Telehealth is easy. Patients are familiar with Zoom, and it is simple. Users...
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Product
An improvement with the product would be if there could be a second line or almost like a second...
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Relationship
If someone is already using Elation Health products, Elation Telehealth is very simple and...
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Value
Elation Telehealth is not the cheapest, but the money is reasonably well spent for what we are...
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Product
With Elation Telehealth, users just click a button, and it opens. It is pretty easy.
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Operations, Product
For a lot of what we are doing, people have to do telehealth. That is really the only way they are...
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Operations, Product
For our use case, using Elation Telehealth for multiparty scenarios did not work at all. It was very...
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Product
Elation Health integrates Zoom so efficiently that there is just one click. If a patient is familiar...
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Relationship
Elation Telehealth is just a basic thing. I have no issues with Elation Telehealth. There were very...
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Product
In terms of product quality, the user interface is one issue with Elation Telehealth. Templating...
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Relationship
Elation Health could definitely use some help with support. It would be nice to be able to call...
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Product
I'm very satisfied with the impact of the solution on the patient experience. The only issue I have...
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Value
As MIPS reporting has become more important, Elation Health has upgraded things. And when telehealth...
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Relationship
I don’t have many issues with Elation Health, but there is no regular contact. We don't have a...
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Product
The platform is super easy to use. It works exactly like Elation Health said it would. Patients...
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Operations
The implementation was an automatic add-on to our platform, so we didn't have to do anything....
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Product
Elation Telehealth integrates well with Elation Health’s full system, but there are some issues....
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Product, Value
The impact of Elation Telehealth has been positive because it allows people to more easily fit...
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Relationship
I have had a couple of times when the vendor has responded a little slowly to my issues.
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Operations, Product
Elation Telehealth is not as challenging as we would expect. We got it, we logged in, and the...
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Product
The tricky part with telehealth is incorporating other people. We have to send them an email invite,...
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Relationship, Product
I would like Elation Health to make some improvements to their specifications for different types of...
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Product
Elation Telehealth always works well and does a good job. The product has been advertised to do...
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Relationship, Product
We have to access a certain report for our state. In the past, there was another person going...
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Product
Incoming faxes are clogging our system. A person has to take a file and upload it to the patient's...
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Loyalty, Relationship
I have some ideas that I have been wanting to talk to Elation Health about, and I know that they...
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Relationship
I really don’t have any complaints about Elation Telehealth. I don’t know that I have needed any...
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Loyalty
We started out using another telehealth solution and switched to Elation Telehealth for the...
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Loyalty
The billing rates for Elation Telehealth are high, but I don’t have the time or the energy to set up...
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