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User Commentary
Product, Product, Product, Product
The system has really nice ergonomics for the users, especially for the doctors and nurses. The...
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Loyalty, Loyalty, Loyalty, Loyalty
We haven’t seen a lot of innovation because we are on an old version. We are planning to migrate to...
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Loyalty, Loyalty, Loyalty, Loyalty, Product, Product, Product, Product
We would like to do telemedicine and home care or remote patient monitoring. Dedalus is working on...
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Loyalty, Loyalty, Loyalty, Loyalty, Product, Product, Product, Product
We have been using Dedalus HCIS for a bit, and the solution has evolved to be the right tool for a...
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Product, Product, Product, Product
The newest version of Dedalus HCIS is very stable. The previous versions were very unstable, and the...
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Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product
Dedalus has a hard time understanding our strategy of having multiple solutions that are seamlessly...
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Relationship, Relationship, Relationship, Relationship
Our support experience with Dedalus depends on the resources we get. It seems that Dedalus has...
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Product, Product, Product, Product
We wish we had more control of our system. We are not able to develop Dedalus HCIS and change things...
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Loyalty, Loyalty, Loyalty, Loyalty
The product has gone through many changes and has been purchased and sold by multiple suppliers in...
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Product, Product, Product, Product
Dedalus HCIS covers many basic workflows for small-to-midsize hospitals, with focused administrative...
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Product, Product, Product, Product
Dedalus HCIS is lacking when it comes to integrations. It integrates at a very basic level with...
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Operations, Operations, Operations, Operations
Dedalus needs a better methodology to sell, develop, and implement their technology. They don't...
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Loyalty, Loyalty, Loyalty, Loyalty
We had concerns about the future of the system until Dedalus acquired it. We are happy that Dedalus...
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Product, Product, Product, Product
We have the system integrated with all of our other systems, and it works well. We had to do the...
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Relationship, Relationship, Relationship, Relationship
We receive good executive involvement from Dedalus. It is easy for us to escalate things when we...
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Loyalty, Loyalty, Loyalty, Loyalty
The system's usability is bad. Our users don't like it. However, we are optimistic that things will...
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Value, Value, Value, Value
We receive charges from Dedalus without much explanation. They don't give us the details about what...
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Product, Product, Product, Product
Integration for Dedalus HCIS could improve; there is no easy integration via web services, and it is...
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Relationship, Relationship, Relationship, Relationship
We have easy access to Dedalus' executives, and they are responsive and involved when we need them.
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Product, Product, Product, Product
It would be very helpful if Dedalus could offer modules for the ICU and another specialty as well;...
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Loyalty, Loyalty, Loyalty, Loyalty, Product, Product, Product, Product
Dedalus HCIS is very comprehensive and covers most of our needs. There are very few modules we use...
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