CoachCare Remote Patient Monitoring Commentary
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Subject Expert
Schafer Jackson
Research Director
Commentary Summary
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User Commentary
Value
We always hear that the vendor will put anything that we request in the next stage, and then the...
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Relationship, Value
I never have anybody reach out to me from the vendor, even though we pay them every month. If I have...
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Relationship
CoachCare is a smaller company from what I understand, and I think it is hard for them to make...
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Product
I would recommend to anyone thinking of going with CoachCare that if there are things that they need...
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Relationship
CoachCare has gone through some growth, but there was a small period of time when it was a little...
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Product
The biggest strength of the product is simply being able to monitor patients and see what the data...
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Product, Value
The app is integral to our patient support. Making changes with our app either is easy and happens...
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Loyalty
There are other solutions that are much more affordable than CoachCare Remote Patient Monitoring and...
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Product
Integration of the tool into an EHR system would be very helpful. CoachCare's system doesn't...
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Product
The layout of the application and the colors make it hard for patients to navigate the product and...
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Operations, Product
We use the product for a lot of education platforms, and we deliver a lot of video content through...
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Product, Value
The product can be really helpful with some of the integration with health devices and things like...
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Operations, Product
The product integrates with a lot of services. However, the one thing we had it integrated with...
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Product, Value
There is a huge question about the product from a cost and investment perspective. Originally, the...
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Culture, Product
With CoachCare, we were hoping for some updates and customization that the vendor promised; those...
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Product
CoachCare's product actually works pretty well. The reports meet what we need in the billing process....
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Relationship
The vendor fixes any issue that we have, and they have a pretty good support staff. I don't think...
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Relationship, Product
Everything that CoachCare offers that is not customized to us is perfect. I have never had any...
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Product
From a very basic level, what we were looking for was the ability to track client information and...
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Product
I haven't seen a lot of upgrades as far as technology goes. There are not a lot of new features or...
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Relationship
I have worked with a regular support person, a developer, and I have also had multiple conversations...
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Operations
I don't know whether CoachCare necessarily did any training in the beginning, but I have had a...
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Culture, Product
The only thing that would make the product even better is if we could specify things to integrate...
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