A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Category average: 79.3
Software average: 80.3
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2022-2023) |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
Sectra
PACS |
89.6 |
n=27
|
-4%
|
B+
|
A
|
A
|
A
|
B
|
B-
|
|
|
|
|
|
|
||||||
Fujifilm
Synapse |
83.8 |
n=28
|
+2%
|
B-
|
B+
|
B
|
B
|
B
|
B
|
|
|
|
|
|
|
||||||
Philips
Image Management Vue PACS (Carestream) |
83 |
n=26
|
-5%
|
B
|
B
|
B
|
B
|
B
|
B
|
|
|
|
|
|
|
||||||
Change Healthcare
Radiology Solutions |
81.7 |
n=35
|
0%
|
B
|
B
|
B
|
B
|
C+
|
B-
|
|
|
|
|
|
|
||||||
INFINITT
PACS |
79.4 |
n=18
|
-7%
|
C+
|
B
|
C+
|
B
|
C
|
B-
|
|
|
|
|
|
|
||||||
Merative
(formerly IBM) Merge PACS |
78.5 |
n=28
|
0%
|
C+
|
B-
|
B-
|
B
|
C+
|
C+
|
|
|
|
|
|
|
||||||
Konica Minolta
Exa PACS |
77.5 |
n=15
|
N/A
|
D+
|
B
|
B-
|
B-
|
C-
|
B
|
|
|
|
|
|
|
||||||
Intelerad
IntelePACS |
73.7 |
n=21
|
-1%
|
C
|
C+
|
C+
|
C+
|
C-
|
D+
|
|
|
|
|
|
|
||||||
GE HealthCare
Centricity PACS |
67.9 |
n=27
|
-4%
|
C-
|
D
|
C
|
C
|
C-
|
D
|
|
50.0 |
100.0 |
Company/solution |
Trend
(2022-2023) |
Culture |
Loyalty |
Operations |
Product |
Relationship |
Value |
|
Sectra
PACS 89.6
n=27
COMMENTS
|
-4%
|
B+
|
A
|
A
|
A
|
B
|
B-
|
|
Fujifilm
Synapse 83.8
n=28
COMMENTS
|
+2%
|
B-
|
B+
|
B
|
B
|
B
|
B
|
|
Philips
Image Management Vue PACS (Carestream) 83
n=26
COMMENTS
|
-5%
|
B
|
B
|
B
|
B
|
B
|
B
|
|
Change Healthcare
Radiology Solutions 81.7
n=35
COMMENTS
|
0%
|
B
|
B
|
B
|
B
|
C+
|
B-
|
|
INFINITT
PACS 79.4
n=18
COMMENTS
|
-7%
|
C+
|
B
|
C+
|
B
|
C
|
B-
|
|
Merative
(formerly IBM) Merge PACS 78.5
n=28
COMMENTS
|
0%
|
C+
|
B-
|
B-
|
B
|
C+
|
C+
|
|
Konica Minolta
Exa PACS 77.5
n=15
COMMENTS
|
N/A
|
D+
|
B
|
B-
|
B-
|
C-
|
B
|
|
Intelerad
IntelePACS 73.7
n=21
COMMENTS
|
-1%
|
C
|
C+
|
C+
|
C+
|
C-
|
D+
|
|
GE HealthCare
Centricity PACS 67.9
n=27
COMMENTS
|
-4%
|
C-
|
D
|
C
|
C
|
C-
|
D
|
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
AGFA HealthCare
Agfa HealthCare Enterprise Imaging for Radiology * L |
80.1 |
n=14
|
B-
|
B+
|
B-
|
B-
|
B
|
C
|
|
|
|
|
|
||||
Novarad
NovaPACS * L |
73.6 |
n=9
|
C+
|
C-
|
C
|
C+
|
C
|
C+
|
|
|
|
|
|
||||
PaxeraHealth
PaxeraUltima * [NE] L |
90.5 |
n=6
|
B+
|
A-
|
A
|
A
|
B+
|
A+
|
|
|
|
|
|
||||
Philips
IntelliSpace PACS [NP] NP |
75 |
n=17
|
C-
|
C
|
B
|
C
|
C
|
B-
|
Company/solution |
Overall performance score (100-point scale)
|
Total evaluations |
AGFA HealthCare
Agfa HealthCare Enterprise Imaging for Radiology * L culture
B-
loyalty
B+
operations
B-
product
B-
relationship
B
value
C
|
80.1 |
n=14
|
Novarad
NovaPACS * L culture
C+
loyalty
C-
operations
C
product
C+
relationship
C
value
C+
|
73.6 |
n=9
|
PaxeraHealth
PaxeraUltima * [NE] L culture
B+
loyalty
A-
operations
A
product
A
relationship
B+
value
A+
|
90.5 |
n=6
|
Philips
IntelliSpace PACS [NP] NP culture
C-
loyalty
C
operations
B
product
C
relationship
C
value
B-
|
75 |
n=17
|
Agfa HealthCare Enterprise Imaging for Radiology * L
n=14
NovaPACS * L
n=9
PaxeraUltima * [NE] L
n=6
IntelliSpace PACS [NP] NP
n=17
Solutions for which at least 95% of respondents answered yes.
Sectra PACS
Sectra PACS