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CareInsights Commentary
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Subject Expert
Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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User Commentary

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Manager

Product

CareInsights is very limited. There is so much more WellSky could build out that they haven't, so...

Feb 2024
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Manager

Operations

We didn't really have a call or training for the implementation. We had to reach out to WellSky more...

Feb 2024
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Manager

Relationship

WellSky’s support is awful. There were some things I put support tickets in for that have only...

Feb 2024
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Manager

Product

The main message I want to get to WellSky is to invest more time in improving the software,...

Feb 2024
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Manager

Operations

CareInsights is very easy to find and user friendly. We had to go through a bit of training, but it...

Feb 2024
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COO

Operations

CareInsights is pretty easy and self-explanatory, and there are trainings available. WellSky has had...

Jan 2024
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COO

Product

CareInsights has some good data points on our staff members, so we can really use objective data to...

Jan 2024
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VP/Other Executive

Loyalty, Product

When CareInsights was introduced to us, we were right in the middle of a transition in clinical care...

Nov 2023
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VP/Other Executive

Relationship

CareInsights was introduced to us, but we didn’t have an actual service or training from a WellSky...

Nov 2023
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VP/Other Executive

Product

At the basic level, the CareInsights dashboard is user friendly. It is not too busy, it is not...

Nov 2023
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VP/Other Executive

Relationship

WellSky’s support is very cyclical. They have a very timely response time, but the resolution may or...

Nov 2023
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VP/Other Executive

Loyalty

We are very aware of home healthcare's transition to becoming data driven, and WellSky has a feature...

Nov 2023
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