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User Commentary
Relationship
When I think of innovation, I want to know what Revecore’s strategic road map looks like and whether...
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Services
A lot could be improved in Revecore’s reporting. We have conducted a deep dive into our contracting...
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Relationship
Revecore’s strength is that they continually find dollars we have missed. They seem very detail...
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Relationship
Revecore does a great job, but it would behoove them to be on-site more or to have more on-site...
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Relationship, Services
I have not had any issues with the reporting. It could be better, but I don't think we have any...
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Relationship
If we have a question or a concern, the firm is willing to listen and act. The quality of the firm’s...
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Services
Revecore is a firm we enjoy working with. On the zero-balance review side, they find a pretty...
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Services
The one warning I have about Revecore is that they are looking at offshoring certain things, and I...
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Relationship
In terms of innovation on the zero-pay side, Revecore does a lot to ensure they have a high...
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Relationship
Revecore’s client services folks are really good relationship managers, and that makes our...
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Relationship
Revecore is great. We just expanded, and Revecore adjusted very well. They are amazing. And they...
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Relationship, Services
Revecore is sort of an accumulation of niche companies over the years into one. The firm provides a...
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Relationship, Value
Revecore doesn’t just come in, try to collect money, and walk away. They meet with us frequently and...
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Relationship
Revecore is very straightforward in how they invoice. Our engagement with them was also very...
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Relationship, Services, Value
I ask Revecore for information, and they don’t charge me extra. When they identify an underpayment...
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Services, Value
Several years ago, underpayment recovery was a business that was really heavily reliant on people...
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Services, Value
Revecore is a consistent performer. There have been times when they have come across certain things...
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Relationship, Services
There have been a couple of occasions when I have asked Revecore not to do something, and they have...
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Relationship, Services
Revecore is good and has given us some tips that we use for underpayment recovery.
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Relationship
Sometimes Revecore is constantly looking at the same payers over and over, and I don't know that...
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Relationship, Services
The level of review that Revecore does is quite in depth, and they have been great. We get...
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Relationship
One time, we were having an issue and Revecore sent somebody great. We were able to reach out to...
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Value
Revecore avoids charging for every little thing. They even go back if they find a recouped account...
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Relationship
Revecore works with people on our team to help improve their system. We have a great team, and I...
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Relationship
Revecore has been great to work with. They are very accommodating, and I honestly don't have a bad...
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Relationship
We have expanded Revecore’s footprint. They are pretty aggressive, and they have been very...
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Relationship
Revecore is very consistent, but there are some expectations we have about our interactions that the...
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Relationship
The executive person we work with at Revecore is great, and the regional manager is very sharp, pays...
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Value
I validate Revecore’s invoices, and they only charge us when they collect. I have had issues with...
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Relationship, Services
In general, we are happy with Revecore. The only thing that I struggle with is really the...
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Relationship, Operations
Revecore is very responsive. With their leadership team, I feel like I'm not just dealing with a...
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Relationship
Revecore is very proactive. They will actually email me if something is hitting close to timely, and...
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Relationship, Services
The trending is not super strong with Revecore. That has been a little spotty as far as feedback...
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Relationship, Services
For a long time, Revecore has been working with our contracts. Every month, they keep pushing me for...
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Relationship
We hired Revecore to help recover our underpayments because we have a big underpay problem,...
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Relationship
Working with Revecore is getting to be adversarial, which is a shame. We don't think that they are...
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Relationship, Operations
I think the problem with Revecore is the way they do their business. It seems like the new...
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Value
If Revecore had started turning the boat around and getting the figures that we thought they were...
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Services
Revecore is doing well in other areas, but the underpayment piece is just sad. They don’t get the...
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Relationship
Of all the vendors that I have worked with, Revecore has been the easiest. They are available almost...
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Relationship, Services
Revecore’s biggest strengths are their revenue integrity team, coding, and fines. Also, on the...
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Relationship, Relationship, Relationship
Revecore is phenomenal. They are a great partner. They are highly responsive and highly...
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Operations, Operations, Services, Services, Services
Revecore looks beyond the basic calculation of a contract paid to a model; they incorporate lessons...
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Relationship, Relationship, Relationship
Revecore is good at communicating with us on a regular cadence and coming to us with opportunities...
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Relationship, Relationship
My experience with Revecore has been pleasant. They are very open to feedback and recommendations to...
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Value, Value
The firm is paid a percentage of what they collect. If they don't collect anything, they are not...
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Relationship, Relationship
The firm's staff is not wowing me at the moment. But they are open, kind, and courteous. They are...
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Relationship, Relationship
The firm exceeds my expectations because of their communication and willingness to adapt to what I...
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Relationship, Relationship, Value, Value
The firm doesn't drive tangible outcomes for us. They tell us about the things they find and the...
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Relationship, Relationship, Value, Value
Revecore exceeds our expectations in terms of working with other firms. When we have issues or...
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Relationship, Relationship
We have a great relationship with the firm’s representatives up to some of their top executives.
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Loyalty, Loyalty, Services, Services
The firm could do a lot more automation instead of the manual processes that we do now. That is...
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Relationship, Relationship
The firm’s staff is very knowledgeable. When we have an issue, we sit down to talk to people, and...
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Relationship, Relationship
We have had a lot of discussions with the firm. They often want us to hold their hand to help them...
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Value, Value
We receive our money's worth from the service but only because the firm gets paid for what they find...
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Relationship, Relationship
The firm has a person who works on Medicaid and others who work on BCBS, and Revecore is very...
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Value, Value
Revecore avoids charging for every little thing. Their services are very fairly priced and very...
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Services, Services
We hired Revecore to do our secondary underpayment recoveries. They come behind our revenue cycle...
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Operations, Operations
Revecore pays good attention to detail with their onboarding. They are extremely organized and well...
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Relationship, Relationship
We have regular meetings with Revecore. They are very easy to work with, and they provide good...
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Relationship, Relationship, Value, Value
Revecore has been able to find our underpayments and do a good job recovering them, and they do not...
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Value, Value
Revecore will find things and work them, but then they hand things off to us. The firm is not trying...
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Relationship
Revecore could have been probably a little more transparent about how they were working on a couple...
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Loyalty, Loyalty, Relationship, Relationship
We went through a vendor review for Revecore. We did have the opportunity to look at others as well,...
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Relationship, Relationship, Value, Value
Revecore is very good when we question something on our invoices. We are comfortable with the firm...
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Relationship, Relationship
We definitely have a partnership with Revecore. The firm's strengths are in their communication,...
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Operations, Operations
We initially had a bumpy start with the firm, and the issue was on our side because we didn't have...
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Relationship, Relationship
We slipped on communication when my team wasn't billing the firm like they were supposed to, and I...
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Relationship, Relationship
Our leaders from the firm are really good. They keep me up-to-date. If anything changes, they send...
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Relationship, Relationship, Services, Services
Unlike most firms, Revecore integrated within our own internal teams to try to do a root cause...
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Relationship, Relationship, Operations
Revecore could maybe expand to different services. We tried to get them to help or be more involved...
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Relationship, Relationship
At first, Revecore’s executives were more involved. As time has gone by, the service has become just...
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Relationship
I have worked with a lot of different firms in a lot of different spaces, and I find Revecore to be...
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Loyalty, Relationship
In the past, my overall satisfaction was at the top of the scale, but currently, it is a little low....
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Relationship
I really can't say enough good things about our account person. They are a real pleasure to work...
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Relationship, Relationship, Value, Value
Revecore is very easy to work with. The firm has an algorithm that sometimes catches different...
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Relationship, Relationship
Each year we partner with Revecore, we see growth in what they recover. Dollars are great, but we...
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Relationship, Relationship
Our account manager from Revecore has been with us the whole time. We have other account managers...
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Services
The payers are doing many things to try to reduce what they have to pay. Revecore not only works...
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Relationship
We have a strong continuity of Revecore team members who work with our organization. The team...
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Loyalty, Relationship
We have worked with Revecore for quite a while. Really, I think we chose the firm because of their...
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Value
Revecore follows our internal underpayment team to ensure that we haven't missed anything. I think...
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Relationship, Services
What Revecore is finding are things that we should have already found. We already know that those...
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Relationship
Revecore has great customer service, and that is the key. If anybody is looking for someone who is...
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Value
Everything that Revecore is charging is valid. There hasn’t been anything that has snuck up on us.
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Relationship
Our point of contact at Revecore is very willing to jump in and help. They are very involved in what...
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Value
When it comes to getting our money's worth with Revecore, things have been a little shifty. We would...
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Relationship
To be honest, Revecore is probably our best vendor. They are pretty flexible with what they charge...
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Relationship
Revecore's leaders have done a good job of checking in with us to see whether they are meeting our...
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Relationship
Some things that make Revecore stand out from their competitors are their customer service and how...
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Relationship, Value
Revecore is outstanding. We are very selective, and Revecore has gone through different name changes...
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Loyalty, Loyalty, Value, Value
Revecore is going to be looking for anything that is going to make them money, so they are going to...
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Relationship, Relationship, Services, Services
Revecore is easy to work with. They do very well with our reports and are able to comb through the...
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Relationship, Relationship, Services, Services
Revecore discovers things that we do not discover. When a balance goes to zero or gets pushed to the...
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Relationship, Operations
One thing we have had difficulty with is that there is a certain way we have to do things, and we...
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Relationship, Relationship
I would 100% recommend Revecore for anything because compared to some of the other firms we work...
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Value
Revecore’s payment structure is strictly based on what they are able to find. We get a pretty good...
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Relationship, Relationship, Services, Services
Revecore does a good job, but I don't know whether they consistently exceed our expectations. We...
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Relationship, Relationship
Revecore’s communication is excellent. The people we deal with are very good to work with. That is...
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Relationship, Relationship
I don't generally have to escalate things too high with the firm’s leadership. Revecore is pretty...
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Relationship, Relationship
We already had Revecore for some work when I started working at my current facility, and I have...
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Relationship, Operations
Nobody does anything for free. When we did a project with Revecore, we had to engage in an entirely...
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Relationship, Relationship
The firm is very knowledgeable about the work that they do. We have touchpoints with them, and they...
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Relationship, Relationship, Value
Revecore is really easy to work with. I shoot them an email, and they shoot one back. Their emails...
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Relationship, Relationship, Value, Value
Revecore is really invested in figuring out whether something is missing from the file that we send...
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Relationship, Relationship, Services, Services
Revecore looks at things regionally. They are a big company, and that is to their advantage. They...
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Services, Services
If I am nitpicking, the only thing that Revecore could improve on is more detailed notes at times...
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Relationship, Relationship
I have access as far up as I need at Revecore. The firm is always involved, and there are multiple...
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Services, Services
Revecore provides great statistical data on our scheduled calls. They do a good job of identifying...
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Relationship, Relationship, Services, Services
Revecore is constantly over the KPIs our organization sets. In the years I have been at this...
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Services, Services
On the underpayment work, we don’t see Revecore’s tech, but I know they have systems in place and...
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Relationship, Relationship
Revecore’s general workflow goes well. They have a very good client services division. The people on...
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Relationship
With every executive update with Revecore, there is a sales pitch for other services that we are not...
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Value, Value
Revecore gets paid a fee for what they find, but sometimes it feels like they try to find something...
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Relationship, Relationship
Revecore’s greatest strength is that they work with us directly. Revecore has been a great partner...
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Relationship, Relationship, Services, Services
Revecore had some issues with staffing, so there was a little downside of not collecting a lot of...
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Relationship, Relationship
Prior to COVID-19, we had Revecore’s staff work right in the office with the rest of our staff, and...
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Value
The firm’s rates are not as good as I want them to be for the work the firm does. I think they do a...
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Relationship
Revecore does an excellent job of reporting out, and their representatives are decent.
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Services, Services, Services
I would say Revecore meets my expectations, but I wouldn't say they exceed them. Even though things...
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Relationship, Relationship, Relationship
What I would really like to see from Revecore is communication from them to know what is happening...
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Relationship, Relationship, Relationship
I would suggest that Revecore make a change in their business strategy. But I am getting the...
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Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship
Revecore is trying to improve their reporting services. They are looking at doing offshore work, so...
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Relationship, Relationship, Relationship
We only work with a couple of people at Revecore, and they are exceptional. They do a really good...
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Operations
What impresses me most about Revecore is their in-depth knowledge of managed care contracts. We like...
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Relationship, Relationship, Relationship
Revcore is very personable. They look at our company as an individual company, not just another...
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Relationship, Relationship, Relationship, Services, Services, Services
Revcore doesn’t share their technology, but they share their thought processes and how they look at...
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Services, Services, Services
Revecore could improve the way they do their monthly reporting. There are multiple documents, and...
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Relationship, Relationship, Relationship, Services, Services, Services
Everybody is human, so sometimes Revecore picks up accounts they shouldn't or asks a charging or...
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Relationship, Relationship, Relationship
Collaboration is very important to us, and our collaboration is spot on with Revecore. We can be...
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Relationship, Relationship, Relationship, Operations
Revecore’s strength is also their weakness. Revecore is very aggressive, but to the point that...
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Relationship, Services, Services, Services
Revecore could improve their services by sticking to the parameters that they have been given. We...
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Relationship, Relationship, Relationship
Revecore is good at what they do. They are so professional with their presentations. I have reached...
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