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User Commentary
Operations
athenaCollector’s implementation was not as robust as I would have liked. However, the day-to-day...
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Relationship, Product
athenaCollector has a very robust reporting system and allows us to build our own reports. Part of...
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Product
Our billing staff has more difficulty using athenaCollector than they did with some other EMRs that...
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Product
I like that we can see all our charges, and it is pretty easy for the pharmacy nurse to create a new...
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Product, Value
I would like to enhance the ability of athenaCollector to have all drugs crossover with a charge...
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Operations
Ongoing training is fairly nonexistent. athenahealth has a place where we can go online and be...
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Relationship, Product
athenaCollector works well in some areas, but it really struggles to meet critical access needs,...
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Relationship, Product
athenahealth did a little better than before with some of the new updates that came out for...
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Relationship
We have a support person, but they are not empowered. We have managed to get the vendor executive...
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