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IMPAX (Global) Commentary
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Eder Lagemann
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KLAS Research Director - Eder Lagemann
 
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Canada PACS 2024: Market Volatility Heightens as Organizations Look to Improve Their Experience
Canada PACS 2024:
Market Volatility Heightens as Organizations Look to Improve Their Experience
March 2024
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Europe PACS 2022: Technology & Partnership Crucial in Evolving Market
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Middle East & Africa PACS 2022: Which Vendors Meet Customer Expectations?
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User Commentary

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Manager

Product

We are pretty satisfied with IMPAX, even though the product is outdated. Recommending IMPAX would be...

Mar 2024
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Manager

Relationship

Since the vendor has a new solution, they don't really support IMPAX anymore. However, when we need...

Mar 2024
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CIO

Relationship

I never meet with AGFA HealthCare, and I meet with most other vendors at least a couple of times a year....

Mar 2024
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CIO

Loyalty

We are seeing some performance degradation with IMPAX, and we don't believe that will be fixed until...

Mar 2024
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CIO

Loyalty

Our people are looking forward to things being faster with AGFA HealthCare’s new system.

Mar 2024
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Analyst/Coordinator

Loyalty

If we were to replace our PACS here, we would have to go out to do an RFP, and I cannot guarantee...

Mar 2024
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Analyst/Coordinator

Relationship

We haven't had a lot of interaction with AGFA HealthCare. We haven't had anything substantial. There...

Mar 2024
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Analyst/Coordinator

Product

AGFA HealthCare’s PACS, tools, installation, and the setup of user-specific tools and workflows are...

Mar 2024
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Analyst/Coordinator

Operations

I would tell someone looking into AGFA HealthCare that they have a good-quality implementation team....

Mar 2024
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CIO

Loyalty, Relationship

We have been consolidating to Agfa. We have moved some facilities onto Agfa's software, and they are...

Jun 2023
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COO

Loyalty

We are considering moving to Agfa HealthCare's enterprise imaging platform instead of upgrading to...

Jun 2023
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COO

Relationship, Product

We haven't had an issue with Agfa HealthCare not doing what they say they will do in the marketplace...

Jun 2023
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COO

Culture, Relationship

Our region has a smaller market, and fewer sales happen here. There are a limited number of...

Jun 2023
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COO

Culture, Value

Agfa HealthCare has been good. We have good contracts with the vendor, and they certainly don't...

Jun 2023
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COO

Product

We are on an older version of the product, but the level of standards with regard to the VNA isn’t...

Jun 2023
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Related Articles
Article
KLAS article icon
The Shifting Market of Global PACS
10 January 20    |   Eder Lagemann and Jonathan Christensen
KLAS’ recent Global PACS 2019 report speaks to a shifting non-US market for PACS solutions. Many healthcare organizations are looking for imaging vendors that will meet their long-term and short-term
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Performance
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Europe PACS 2022
05 July 22    |   Eder Lagemann and Sidney Tate
The PACS market in Europe is evolving. To unify care delivery, many countries are pushing for HIT consolidation across regional groups of hospitals. At the same time, healthcare organizations are increasingly looking to expand their imaging strategies outside of radiology to bring together more departments and facilities at an enterprise level. This report leverages the perspectives of 199 individuals representing 168 unique organizations across 25 European countries to determine which PACS vendors are delivering the technology and partnerships needed to drive imaging progress in Europe.
Performance
KLAS article icon
Middle East & Africa PACS 2022
05 April 22    |   Everton Santos and Sidney Tate
The PACS market in the Middle East and Africa is evolving, with some vendors gaining prominence and others losing traction. Healthcare organizations are looking to enhance their imaging strategies with new, advanced technology (e.g., AI and the cloud) and want vendors who innovate and deliver this technology. Using customer feedback from 60 organizations across 14 countries, this report is KLAS’ first to focus on the PACS market in the Middle East and Africa, exploring vendor market share and performance and examining which vendors are keeping pace with customer expectations.



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