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Pharmacy Information Systems: In the Age of Integration

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Release Date 05/12/2009

Although the pharmacy information system has existed in the average hospital longer than many other automated solutions, there is still significant room for growth; users continue to report some of the lowest satisfaction scores of any area that KLAS tracks. A pharmacy system’s role in a hospital is key, but hospitals report that they cannot always trust this vital link--or, in some cases, its interfaced connection--to perform to its full capacity.

Many customers are demanding more safety, more integration, more efficiency, and the next generation of functionality. Some vendors are not offering an integrated pharmacy/inpatient EMR package, and even integrated systems are struggling to satisfy the pharmacy’s needs. In some cases, this makes the pharmacy system (which ought to be a foundation block of overall clinical system performance) the weak link.

With the American Recovery and Reinvestment Act (ARRA) prompting many hospitals to reevaluate their current and prospective CIS solutions, hospitals are turning a critical eye toward pharmacy, posing important questions, especially about key enterprise players.

Overall, provider pharmacy decisions have trended toward enterprise solutions, with best-of-breed vendors making almost no new sales to large hospitals in the last few years. With the ever-increasing demands, vendors that are best able to integrate the pharmacy with their other offerings will be able to present a much stronger and more appealing portfolio to the market.

Non-Provider Price: $8,850
Provider Price: $980

Platinum KLAS provider members receive a 25% discount when purchasing this report. If you don’t remember your discount code, you can call 800-920-4109 or email us at KLASinfo@KLASresearch.com.

A complimentary executive summary of the Health Information Exchanges: The Reality of HIE Adoption report is available for the following:
  • All healthcare providers with a current Platinum KLAS subscription (summary available via the reports tab using the Premium Reports link -- Login).
  • Healthcare providers who participated in the study (summary delivered via the Digital Dropbox).

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