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Shifting Demand for Consultants
Who's Hot, Who's Not, and Why
At its introduction, the electronic medical record (EMR) provoked a ground swell of large-scale EMR implementations, mostly dominated by five professional services firms (PSFs): Accenture, ACS, CTG, FCG, and IBM. Now the bulk of EMR implementations—large projects, big budgets, major firms—is nearly gone. The market landscape is different, with smaller clients, more limited projects, and a multitude of firms. Acquisitions have diffused talent across many smaller firms, who are taking a bite of the pie once owned by a select few.
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.