Hard-Hitting Industry Reports


How will your doctors be impacted by the EMR options you are considering?

Does the outsourcing vendor you are considering have a strategic mindset?


Healthcare organizations across the globe face difficult decisions in selecting solutions that will provide the best outcomes. Our team of researchers is committed to helping you and other healthcare professionals answer the most pressing industry questions using input that comes directly from your peers.

Our goal is to synthesize the research into
reports and insights that are shared with all members. This transparency helps you know which solutions are really delivering and which are not ready for prime time.  

Our reports cover a full spectrum of solutions from medical imaging, pharmacy automation, and core clinical systems to outsourcing, revenue cycle management, and implementation services. Each analysis is powered by the real voices of decision-makers.
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The KLAS research team publishes over 50 vendor-differentiating reports a year covering the most pressing questions facing healthcare technology today. All our reports are available to healthcare professionals who are willing share their experience with KLAS. Each report contains the following core features:

Easy-to-Digest Format

Our goal is to make understanding fast and easy for you. All of our key report findings are in short, two-page executive summaries with what you need to know at a glance. For those who need in-depth background information, we offer our extensive write-ups with detailed analysis, demographics, report methodology, and custom commentary through our Partner-level memberships. 

Key Findings & Analysis ​From In-Depth Peer Interviews

Because healthcare professionals are willing to share their time with KLAS to voice their experiences, we are able to provide clear analysis for often difficult purchasing decisions and add transparency to ​which solutions are really delivering. 

Advice & Insights from Actual Healthcare Professionals

Each report is filled with recommendations and best practices ​from actual customers that KLAS interviews. We carefully validate through an interview that each and every product review was given by an actual person directly involved with the solution being measured so you can trust the insights. 

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Recent Reports



Upcoming Reports


Population Health Perception


July, 2016

Providers continue to shop for the best solution(s) to meet their population health needs and this report will highlight which vendors are top of the providers mind. The research will target both inpatient and ambulatory perceptions with a focus on understanding how these purchasing decisions are being made. The report will look at buying trends and will highlight the vendors that are getting the most considerations and what’s behind their market energy.

Smart Pumps


July, 2016

Smart pumps have had a checkered past with FDA recalls, product development, and usability differences. This report will highlight the next generation of pumps available from Hospira, B. Braun, potentially newcomer Fresenius Kabi, and reveal drug library compliance and tapping into the nurse voice as PART of data collection.



July, 2016

Taking on risk and advancing in the journey of value-based care prompt an increasing number of healthcare organizations to either take on full/delegated risk or start their own health plan. Core to what these organizations must do from the get-go is successfully manage and pay claims, as well as enroll members and manage the various insurance product lines offered to them. Focusing on the payvider market, this first-time report will give an early performance view into the vendors who offer core systems platforms, as well as their strengths and weaknesses. Emphasis will be placed on vendor delivery of new technology and on customer service.

Post-Acute Care Performance


July, 2016 

The emerging pressures of healthcare reform are forcing providers to re-evaluate operational efficiency from the top down and throughout the care continuum. Post-acute care environments will play a much more involved role in the future. This study will evaluate where providers are turning for a technology partner to ensure they’re prepared for this shift, and how well these vendors and products are keeping up with the evolving market demands.

Computer-Assisted Coding (CAC)


July, 2016 

Post ICD-10, coding and productivity are harder and more important than they ever were before. This report will be a reflection of client experiences and input for vendors they have engaged for CAC and will look at the experience with vendors in a post-ICD-10 world. Emphasis in this research will be placed upon environment coder productivity, accuracy, and vendor proactive support/engagement.

Mid-Term Software and Services 2016


July, 2016 

A midyear update to the Best in KLAS report, the 2016 Midterm Performance Review: Software & Services report profiles hundreds of software and services vendors, providing a detailed look at the performance of each company's product line. The report aggregates performance data gathered over the past 12 months and represents the voice of thousands of providers who have shared their experiences.



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