Hard-Hitting Industry Reports


How will your doctors be impacted by the EMR options you are considering?

Does the outsourcing vendor you are considering have a strategic mindset?


Healthcare organizations across the globe face difficult decisions in selecting solutions that will provide the best outcomes. Our team of researchers is committed to helping you and other healthcare professionals answer the most pressing industry questions using input that comes directly from your peers.

Our goal is to synthesize the research into
reports and insights that are shared with all members. This transparency helps you know which solutions are really delivering and which are not ready for prime time.  

Our reports cover a full spectrum of solutions from medical imaging, pharmacy automation, and core clinical systems to outsourcing, revenue cycle management, and implementation services. Each analysis is powered by the real voices of decision-makers.
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The KLAS research team publishes over 50 vendor-differentiating reports a year covering the most pressing questions facing healthcare technology today. All our reports are available to healthcare professionals who are willing share their experience with KLAS. Each report contains the following core features:

Easy-to-Digest Format

Our goal is to make understanding fast and easy for you. All of our key report findings are in short, two-page executive summaries with what you need to know at a glance. For those who need in-depth background information, we offer our extensive write-ups with detailed analysis, demographics, report methodology, and custom commentary through our Partner-level memberships. 

Key Findings & Analysis ​From In-Depth Peer Interviews

Because healthcare professionals are willing to share their time with KLAS to voice their experiences, we are able to provide clear analysis for often difficult purchasing decisions and add transparency to ​which solutions are really delivering. 

Advice & Insights from Actual Healthcare Professionals

Each report is filled with recommendations and best practices ​from actual customers that KLAS interviews. We carefully validate through an interview that each and every product review was given by an actual person directly involved with the solution being measured so you can trust the insights. 

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Recent Reports



Upcoming Reports


Patient Engagement


December, 2016

This report will be a follow up to the 2015 perception study and will provide a performance update on the several areas that impact how patients participate in their care, and discuss the impact current solutions have.

Value Based Care Managed Services


December, 2016

As value-based care and payment models continue to emerge and evolve, provider organizations are confronted with the need for new expertise. Not only do organizations need to measure and effect clinical care, they also have to manage various forms of “risk contracts," payment programs, and even provider- sponsored health plans. The VBC managed services firms discussed in this report will either offer an end-to-end solution set that includes consulting, technology, and operational services or provide a key component of the managed services capabilities providers need to successfully manage risk.

Population Health Performance


January, 2017

As the Population Health Market continues to mature, this year’s report will highlight which solutions stand out as delivering exceptional value to their customers. While there continues to be no shortage of vendors to choose from, there are some vendors that are starting to rise to the top. Which vendors are performing best and what is driving their success? This report will highlight the additional functionality that providers are looking for as their population health needs continue to expand.

Imaging Modality (Small)


January, 2016 

This study will focus on where providers are looking for solutions that will help them with increasing efficiency and effectiveness of transitioning patients from one care setting to another. Due to Meaningful Use adoption, more and more health systems are evaluating how they deal with patient care setting transitions and will utilize solutions that can assist them to make measureable improvements. 

2017 Best in KLAS: Software and Services

January, 2017

KLAS' annual performance report for all rated software and services market segments.

2017 Best in KLAS: Global (Non-US)


​January, 2017

KLAS' annual performance report for all rated global (non-US) market segments.



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