How Can KLAS Help Save Time in an RFP?

Chuck PodestaI’ve spent the last several years as the CIO of UC Irvine Health. During that time, we’ve gone through several large shifts in our software needs. Part of my responsibility during these changes is to become well-informed on the different organizations that are offering solutions to our needs.

Typically, that means that you’re sifting through ten or more vendors for a single solution and running through the gambit of product demos and research. Something that, at a busy facility like UC Irvine, just takes too much time.

I’ve found that being able to go to KLAS and pick the top two or three vendors in whatever field you’re looking at, it is a huge benefit and to know they’ve been tested and you can look at the strongest three of the pack at that particular time.

It really helps cut down the time-frame and the work needed for an RFP process, which has been a huge benefit to us at UC Irvine. I also use KLAS data to get educated on new and upcoming solutions. For example, if we were looking into a new IT solution, I’m able to dig through the KLAS reports and educate myself on what’s going on in that space.

About two years ago we tackled our big Epic project. While we didn’t use any research on Epic specifically, because we were sole sourcing it to them, we realized pretty quickly that the consulting market was saturated with firms that could help us meet our needs.

It was then that we turned to KLAS data as a way to help narrow the playing field down to only the top 3 or 4 firms that would fit best for helping with our project. Since then, we’ve been having great success. The firm that we selected using KLAS data is still, two years later, assisting us with our implementation. We go live in November of this year, and we’re confident about the outcome.