#IUseKLASBecause - Marty Paslick

Care begins when a patient enters the doors of an HCA (Hospital Corporation of America) facility, and often the first interaction in a patient’s journey happens during registration

#IUseKLASBecause - Corey Zeigler

FDRHPO (Fort Drum Regional Health Planning Organization) works with the North County Healthcare System in New York to evaluate, plan and strengthen the connection between the Fort Drum military community and healthcare in northern New York. One of our main goals is to identify the healthcare needs of Fort Drum, as well as the surrounding community.

#IUseKLASBecause - Brian Wetzel

As the director of diagnostic imaging and cardiology at Our Lady of Lourdes Hospital, I often find myself the position of decision-maker. In order to get solid data, I use KLAS.

#IUseKLASBecause - Miguel A. Vigo IV

Recently, Edward-Elmhurst Health rolled out our new price estimation tool. This change is providing extremely accurate and timely price estimations and price transparency to our patients for all payers and for all hospital services.

#IUseKLASBecause - Mary Alice Annecharico

It is important for me to know what my industry peers are saying about their experiences. Henry Ford Health System (HFHS) needs to know what the values and critiques are of vendor products, professional resources, and services—especially as we plan for capital and operating investments that will support our organization’s strategic needs.

#IUseKLASBecause - Rachel Dunscombe

Being the Intelligent CIO Customer Here in the UK, we used to have a magazine called Which? It was a consumer guide that came out monthly with features on everything from washing machines to cars. I secretly loved Which? and as a kid used to read it, looking at the scores and narratives around products.

Quigley Down Under

KLAS’ culture, as those who’ve interacted with us can tell you, is full of quirks. For example, the IT dept. named the printers around the office things like “chainsaw” and “deforester” as a reminder to keep our paper-waste to a minimum...

Hiring Character First

“How do we get our employees more engaged?” Many answers exist, and it all begins with great hiring. There are hundreds of different ways to attract candidates and fill positions, but at KLAS we look to hire character first.

Why the Arch? Explaining the Symbol of KLAS

For many, starting a new year involves looking back at the past with nostalgia. We’ve enjoyed walking memory lane to see how far we’ve come and, in many ways, what has stayed the same.

Population Health and Patient Engagement: Measuring Success

Participants at the Keystone Summit diligently vetted every detail of the proposed population health framework. One visiting provider executive, who was a bit uncertain of the gatherings benefit at the start, approached me mid-day and enthusiastically told me, “This is really great dialogue; I think the output of this conference will be very beneficial.” I have to agree with him!

Keystone Summit Providers: How Can Pop Health Vendors Improve?

It was fascinating to see the vendors working alongside the providers in trying to solve the population health puzzle. During the recent KLAS Keystone Summit, we had an opportunity to listen to/discuss ideas with a panel of thought leaders within the provider community.

Population Health: Casting a Broad Net

When I reflect on my experience at the Keystone Summit this year, I’m awestruck. I’m in awe that we got such a great group of HIT influencers together. I’m in awe that we put together a framework for a complex topic like population health. And I’m in awe that we did it all in such a short time.

How Close is Population Health to Being Full-Grown?

“How close are we?” A simple question of possible significant consequence. For a football team, “How close are we to the end-zone?” changes the plays you make. For a marathon runner, “How close am I to the finish line?” changes how hard you push.

How do Enterprise Decisions Affect Cardiology?

Healthcare IT is integrating. As providers look to consolidate their IT landscapes, many cardiology departments still have to use multiple solutions patchworked together in order to meet all of their needs.

The Explosive Growth of Secure Communication

Out on the hospital floor, things can get chaotic. The logistical demands of tracking patients, nurses, doctors, administrative staff, and materials can get exhausting. Amidst the coordinated chaos, frustrations over outdated communication methods and worries about HIPAA compliance shouldn’t slow providers down. Yet when given the choice...

Consulting Potholes: Watch Out For These 5 Things

In my last post, I shared the top 5 critical attributes of a consulting firm that help drive successful engagements for clients. Naturally, we also must discuss the 5 most common struggles experienced when working with external advisory consultants...

Will Blockchain Really Solve the Interoperability Problem?

Security concerns continue as one of the biggest roadblocks between healthcare vendor solutions and true interoperability. If achieving interoperability meant nothing more than making patient data accessible everywhere without regard to privacy or security, the industry would have already achieved success...

Top 5 Attributes of Effective Advisory Firms

I’ve spoken with many healthcare organizations as of late. As healthcare becomes increasingly complex, many organizations feel the need to look for advisory expertise to help them navigate new issues. Some even express a desire to enlist outside support that can help speed up their own initiatives.

Which Imaging Solution is Best for Breast Cancer?

Breast cancer is arguably the best-branded medical condition in the United States. One in eight women receive a breast cancer diagnosis during their lifetime, making it the most common cancer worldwide. It stands to reason that patients have become particularly educated regarding this disease.

Care Management, Your Credit Score, and the Future

Your health status may be assumed or predicted, at least in part, based on your credit score. So believe researchers at Duke University based on a study published in 2014. The idea might seem a little far out there, sure. But this new kind of thinking mirrors how healthcare organizations, particularly payers, now think about care management—they are embracing new and different paradigms.