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Release Date: Thursday, December 15, 2011
This annual report ranks the best-performing healthcare IT vendors in more than 100 market segments based on ratings from over 18,000 interviews with healthcare providers. Best in KLAS rankings mark those vendors who best keep their promises in their market segments for offering a combination of superior products, strong service, and high customer value. The report also notes that some systems have more successful go lives than others. Segments with the lowest go-live risks were Interface Engines, Real-Time Location Systems, Health Information Exchange, Revenue Cycle, and Patient Flow. Segments struggling the most with go-lives were Anesthesia, Medication Administration, Ambulatory EMRs, Practice Management, and Patient Accounting/Patient Management.
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