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Press Room

2012 Annual Best in KLAS Awards Released

The opinions of thousands of healthcare providers help to expand the dominance of some vendors, while helping others surge in rank


Orem, Utah – December 14, 2012 KLAS just released the 2012 Best in KLAS Awards: Software & Services report ranking the best-performing healthcare IT vendors in just under 100 market segments. This year, nearly 20,000 provider interviews led to a mix of newly crowned and repeat Best in KLAS winners.

“Providers recognize the critical nature that vendors play in improving healthcare delivery,” says Adam Gale, KLAS president. “Thus, a growing number of providers are weighing in on vendor performance. It speaks volumes that providers want to be heard and be counted. And vendors are listening.”

Some highlights from this year include: 

·         Epic sweeps eight Best in KLAS award categories and earns the number-one Overall Software Vendor, number-one Overall Software Suite Vendor, and number-one Overall Physician Practice Vendor

·         athenahealth receives second most Best in KLAS wins

·         Impact Advisors wins number-one Overall Services Vendor

·         Best in KLAS report features new software, service, and Best in KLAS segments

 

The following is a list of the 2012 Best in KLAS vendors for software:

Acute Care EMR

Epic EpicCare Inpatient EMR

Ambulatory EMR (1–10 Physicians)

athenahealth athenaClinicals

Ambulatory EMR (11–75 Physicians)

Epic EpicCare Ambulatory EMR

Ambulatory EMR (Over 75 Physicians)

Epic EpicCare Ambulatory EMR

Business Intelligence/Reporting

Dimensional Insight The Diver Solution

Cardiology

Digisonics DigiView

Community HIS

McKesson Paragon

Document Management and Imaging

Perceptive Software ImageNow

Emergency Department

Wellsoft EDIS

Enterprise Scheduling

Unibased USA RMS

Financial/ERP

Oracle PeopleSoft Enterprise

Homecare

Homecare Homebase

Laboratory

Siemens NOVIUS Lab

Oncology

Elekta MOSAIQ

PACS

DR Systems Unity v|Series PACS

Patient Accounting and Patient Management

Epic Resolute Hospital Billing

Pharmacy

Epic Willow

Practice Management (1–10 Physicians)

athenahealth athenaCollector

Practice Management (11–75 Physicians)

athenahealth athenaCollector

Practice Management (Over 75 Physicians)

Epic Resolute/Prelude/Cadence

Radiology

Epic Radiant

Speech Recognition

Dolbey Fusion Expert/SpeechEMR

Surgery Management

Epic OpTime

 

The 2012 Best in KLAS vendors for services are

Application Hosting (CIS/ERP/HIS)

Cerner

Claims and Clearinghouse Services

Navicure

Clinical Implementation Principal

Impact Advisors

Clinical Implementation Supportive

Navin, Haffty & Associates

Extended Business Office

Cymetrix

IT Outsourcing (Extensive)

Cerner

IT Outsourcing (Partial)

Tie between CareTech Solutions Inc. and Xerox

Planning and Assessment

Impact Advisors

Revenue Cycle Transformation

Huron Consulting

Technical Services

Orchestrate Healthcare

Teleradiology Services

StatRad

Transcription Services

Precyse

Five new software market segments were added to the report this year. Clinical Decision Support has been separated into three new markets: Clinical Decision Support—Order Sets and Care Plans, Clinical Decision Support—Referential, and Clinical Decision Support—Surveillance. Point of Use Inventory Management and VNA/Image Archive debut as new segments. Due to changes in the market space, Pharmacy and Pharmacy (Community) market segments have been combined into one category.

The report also has six new services market segments: HIE Consulting, ICD-10 Consulting, Image Exchange, Image Archive Outsourcing, Release of Information, and Revenue Cycle Outsourcing.

The 2012 Best in KLAS Awards: Software & Services report is available to healthcare providers online for a significant discount off the standard retail price. To purchase the full report, healthcare providers and vendors can visit www.KLASresearch.com/BestinKLASto view top ranked vendors for each market segment. Additional rankings and ratings for each category are available in the report. 

About KLAS
KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and to be counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Founded in 1996, KLAS’ staff and advisory board members average 25 years of healthcare information technology experience. For more information, go to www.KLASresearch.com, email marketing@KLASresearch.com, or call 1-800-920-4109 to speak with a KLAS representative. Follow KLAS on Twitter@KLASresearch.