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KLAS partners with healthcare professionals like you to create a powerful voice to help change the industry and to create a community of transparency about vendor performance. Your willingness to share your voice with KLAS gives you unlimited access to peer reviews and scores for hundreds of products and vendors. Members also have access to key insights to help you set expectations, avoid potential issues, and choose best options for your organization.


Industry Reports

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Performance Reviews

Performance Reviews

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Insight & Analysis Services

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"I share my voice with the KLAS community because it is of great value to exchange knowledge and experiences regarding our technology-related investments and services. I contribute to KLAS with the trust that my peers and others will do the same.”
- Rick Schooler, CIO, Orlando Health
“I share my voice with the KLAS community because I believe in the power of fact based decisions, and intelligent conversations that lead to positive change across the industry.”
- Rasu Shrestha, Chief Innovation Officer, UPMC
"KLAS is the single best source of honest, unbiased information about the software and equipment that keeps healthcare moving forward. They give a voice to the people who actually use these systems."
- George Reynolds, Former CIO Children's Hospital and Medical Center, Nebraska
“I share my voice with the KLAS community because I find great value in the collective shared experiences KLAS presents in such a unique way in our industry, adding my voice to this collective is the least I can do. ”
- Brian Patty, CMIO, Rush University Medical Center
"I share my voice with the KLAS community because they provide an essential service to the healthcare community by consolidating all the feedback that myself and my colleagues provide."
- Deane Morrison, CIO, Capital Regional Health Care


Flexibility in Deployment

athenahealth or eClinicalWorks: Which One Is Right For You?

Sep 18, 2015

A little over two months ago, provider energy and market momentum pushed KLAS to conduct an in-depth analysis around two powerhouse ambulatory vendors that dominate mindshare among ambulatory EMR decisions for independent physician practices. These vendors are athenahealth and eClinicalWorks.

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Combating Interoperability Failure, No More Patients Killed by Friendly Fire?

Aug 5, 2015

Are organizations hoarding? Unwilling to share? Uncooperative? Heartless? When referring to the sharing of patient clinical records, are we talking about EHR vendors, acute care provider organizations, family practice doctors, or HIEs? It doesn’t matter much if the patient dies as a result of not sharing records. It doesn’t much matter if that lack of sharing records kills the patient. In September of 2014, many of the largest EMR vendors challenged KLAS to step up and be the Switzerland of interoperability to help speed up plug-and-play clinical exchange that effortlessly slides into the clinician workflow. Accepting the assignment with trepidation, KLAS will use key findings from over 240 recent healthcare provider interviews as a catalyst for actionable solutions at the KLAS Keystone Summit, Oct. 1–2.

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Implementation Potholes

Top Ten Ways to Avoid EMR Implementation Potholes

Jul 9, 2015

For KLAS’ recent report, Implementation Potholes 2015: How to Smooth Out the Ride , we interviewed healthcare providers, vendors, and consultants to determine which EMR vendors provide the smoothest implementations and which potholes each of the vendors’ clients can expect. As part of the report, we asked what best practices providers should employ to make the transition as smooth as possible. Our top ten findings are below.

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HIM Services Sahreable

What Will the Coding Environment Look Like a Year from Today?

Jun 30, 2015

As the United States prepares for ICD-10’s deadline, healthcare providers across the nation look inward to evaluate their organizations’ ability to cope with efficiency loss. Many have purchased computer-assisted coding solutions, but, many of these providers still have unmet expectations. In order to hedge their bets, many organizations have contracted coders from multiple outsourced coding firms to supplement their in-house coders. The hope is that when they need even more coders, they will be able to leverage their existing vendor relationships to fill the gaps.

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