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User Responsibility

Policy: Use of KLAS Data

Providers, vendors, consultants, and others using KLAS data for any reason must abide by the data use policy. To download the KLAS Data Use Policy, click here.


Attention: Understanding KLAS Data

Reader Responsibility:

KLAS’ website and reports are a compilation of research gathered from websites, healthcare industry reports, interviews with healthcare provider executives and managers, and interviews with vendor and consultant organizations. Data gathered from these sources includes strong opinions (which should not be interpreted as actual facts) reflecting the emotion of exceptional success and, at times, failure. The information is intended solely as a catalyst for a more meaningful and effective investigation on your organization’s part and is not intended, nor should it be used, to replace your organization’s due diligence.

KLAS data and reports represent the combined opinions of actual people from provider organizations comparing how their vendors, products, and/or services performed when measured against participants' objectives and expectations. KLAS findings are a unique compilation of candid opinions and are real measurements representing those individuals interviewed. The findings presented are not meant to be conclusive data for an entire client base. Significant variables including organization/hospital type (rural, teaching, specialty, etc.), organization size, depth/breadth of software use, software version, role in the organization, provider objectives, and system infrastructure/network impact participants’ opinions and preclude an exact apples-to-apples vendor/product comparison or a finely tuned statistical analysis. NOTE: Performance scores may change significantly with new participant provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients.

We welcome your access and use of this website and its forums and contents. As consideration for access to and use of this website, you understand and agree to abide by the following:

Click here to download the KLAS General Terms of Use Agreement