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2014 Best in KLAS Awards - Software and Professional Services 2014 Best in KLAS Awards - Software and Professional Services
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2014 Best in KLAS Awards - Software and Professional Services

January 29, 2015 | Read Time: 5  minutes

2014 marks the seventeenth anniversary of the "Best in KLAS Awards: Software & Services" report. This year more than 15,000 healthcare providers share their software and services vendor performance experiences with KLAS.The report ranks the best-performing healthcare IT vendors for more than 100 market segments, including acute care EMR, ambulatory EMR, emergency department information systems, financial/ERP, clinical implementation, IT outsourcing, among others. The research enables providers to make more-informed technology decisions and helps vendors strive for excellence.Download the report to find out how well your vendors and prospective vendors perform, which vendors keep their promises best, and which offerings best meet customer expectation.

Best in KLAS Winners

By Category

Inpatient Clinical Care TOP

Ambulatory and Post Acute Care TOP

Ambulatory EMR (1-10 Physicians)
Cerner PowerChart Ambulatory

84.3

Ambulatory EMR (11-75 Physicians)
Epic EpicCare Ambulatory EMR

84.1

Ambulatory EMR (Over 75 Physicians)
Epic EpicCare Ambulatory EMR

88.6

Homecare
Thornberry NDoc

87.5

Practice Management (1-10 Physicians)
athenahealth athenaCollector

87.5

Practice Management (11-75 Physicians)
athenahealth athenaCollector

83.4

Practice Management (Over 75 Physicians)
Epic Resolute/Prelude/Cadence Ambulatory

89.1

Financial / Revenue Cycle / HIM TOP

Business Intelligence Analytics
Dimensional Insight The Diver Solution

90.9

Document Management and Imaging
Hyland Software OnBase Enterprise Content Management

89.2

ERP
McKesson ERP Solutions

74.1

Global Patient Administration System
Cerner Millennium Patient Administration System

77.4

Patient Access
Experian Health eCare NEXT (Passport)

82.7

Patient Accounting and Patient Management
Epic Resolute Hospital Billing

88.0

Value Based Care TOP

Health Information Exchange (HIE)
Epic Care Everywhere
InterSystems HealthShare*

89.7

Patient Portals
Epic MyChart

89.6

Services and Consulting TOP

IT Outsourcing (Extensive)
CareTech Solutions

91.7

IT Outsourcing (Partial)
Stoltenberg Consulting

90.9

Imaging Systems and Equipment TOP

Cardiology
Merge Cardio

77.8

PACS
Sectra PACS

89.3

Speech Recognition: Front End
Dolbey Fusion SpeechEMR (EMR)

90.3

Other TOP

Community HIS
MEDITECH C/S (v.6)

73.7

Emergency Department
Wellsoft EDIS

90.3

Enterprise Scheduling
Streamline Health Looking Glass Enterprise Scheduling and Resource Management (Unibased)

89.9

Laboratory
Epic Beaker

85.0

Most Improved Overall Software
Healthland Centriq

69.9

Overall IT Services Firm
Impact Advisors

92.6

Radiology
DR Systems Unity RIS

86.2

Surgery Management
Epic OpTime

85.4

Global TOP

Global Acute Care EMR
Allscripts Sunrise Clinical Manager

74.1

Global PACS
Sectra PACS

85.6

Category Leaders

Inpatient Clinical Care TOP

340B Management (Inpatient)
Sentry Sentinel

79.7

Acute Care EMR (Community)
Cerner CommunityWorks Clinical Suite

74.9

Clinical Decision Support - Order Sets
Wolters Kluwer ProVation Order Sets

82.3

Clinical Decision Support - Point of Care Clinical Reference
Logical Images VisualDx (diagnostic decision support)

90.6

Clinical Decision Support - Surveillance
Premier TheraDoc Clinical Surveillance System

82.6

Infection Control and Monitoring
CareFusion MedMined

88.4

Interface Engines
Corepoint Health Integration Engine

97.4

Medical Device Integration Systems
Capsule DataCaptor

85.9

Mobile Data Systems
Ingenious Med impower

94.8

Pharmacy - Outpatient (Retail)
ScriptPro SP Central Pharmacy Management System

73.8

Single Sign-On
HealthCast eXactACCESS/QwickACCESS

88.7

Ambulatory and Post Acute Care TOP

Long-Term Care
PointClickCare

83.5

Urgent Care
Practice Velocity VelociDoc Tablet Urgent Care

85.5

Financial / Revenue Cycle / HIM TOP

Computer-Assisted Coding
Optum Computer-Assisted Coding

74.1

Decision Support - Business
Strata Decision StrataJazz Decision Support

90.7

Medical Records Coding
Nuance Clintegrity 360 Coding

86.8

Patient Accounting and Patient Management (Community)
MEDITECH C/S Patient Accounting

78.0

Patient Flow
TeleTracking Capacity Management Suite

88.2

Patient Privacy Monitoring
Iatric Systems Security Audit Manager

88.8

Point of Use Inventory Management
PAR Excellence Systems

90.2

Quality Management
Nuance Clintegrity 360 Quality Management Solutions

88.7

Real-Time Location Systems (RTLS)
Stanley Healthcare MobileView

90.5

Revenue Cycle - Charge Capture
Craneware Bill Analyzer

94.4

Revenue Cycle - Chargemaster Management
Craneware Chargemaster Toolkit

94.2

Revenue Cycle - Claims Management
SSI Group Billing (ClickON/AllNet/NetBilling)

84.9

Speech Recognition: Back End
Dolbey Fusion Speech

88.9

Staff/Nurse Scheduling
GE Healthcare API Healthcare ShiftSelect (SaaS-Based)

86.5

Talent Management
Halogen Software TalentSpace for Healthcare

88.7

Time and Attendance
GE Healthcare API Healthcare Time and Attendance

85.8

Value Based Care TOP

Interactive Patient Systems
GetWellNetwork System

85.3

Population Health
Phytel Population Health Management Suite

88.8

Services and Consulting TOP

CDI Services
Navigant

91.2

Eligibility Enrollment Services
Emdeon (Chamberlin Edmonds)

93.4

Go-Live Support
Encore

92.0

Outsourced Coding
LexiCode

88.8

Revenue Cycle Outsourcing
Parallon Business Solutions

85.1

Imaging Systems and Equipment TOP

Enterprise Advanced Visualization
TeraRecon Aquarius iNtuition Enterprise

87.2

Image Exchange
DICOM Grid DG Suite

89.4

Oncology
Elekta MOSAIQ

82.9

PACS (Ambulatory)
Sectra PACS

88.4

PACS (Community)
Sectra PACS

89.8

Treatment Planning
Varian Eclipse

83.2

VNA/Image Archive
TeraMedica Evercore

86.7

Other TOP

Ambulatory Specialty
SCI Solutions Order Facilitator

89.9

Anatomic Pathology
Cerner CoPathPlus

88.6

Anesthesia
Surgical Information Systems Anesthesia

84.5

Blood Bank
SCC SoftBank

85.4

Budgeting
Healthcare Insights INSIGHTS

90.1

ECG Data Management
Epiphany Healthcare Cardio Server

85.3

EMPI
NextGate MatchMetrix EMPI

87.9

Financial Specialty
Strata Decision StrataJazz Financial Planning

84.8

ICD-10 Consulting
Accenture Health

92.6

Labor and Delivery
Clinical Computer Systems OBIX Perinatal Data System

83.3

Laboratory (Small/Ambulatory)
Orchard Harvest LIS

89.4

Other Implementation
Nordic Consulting

91.5

Planning and Assessment
Navin, Haffty & Associates (NHA)

96.0

Staff Augmentation
Navin, Haffty & Associates (NHA)

93.9

KLAS Research published our first Performance Report in 1999. Since then, Best in KLAS has grown to include a broad range of healthcare software and services. We are thankful for the tens of thousands of provider voices that make this annual report a reality.

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.

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