Orem, Utah – December 14, 2012 –KLAS just released the 2012 Best in KLAS Awards: Software & Services report ranking the best-performing healthcare IT vendors in just under 100 market segments. This year, nearly 20,000 provider interviews led to a mix of newly crowned and repeat Best in KLAS winners.
“Providers recognize the critical nature that vendors play in improving healthcare delivery,” says Adam Gale, KLAS president. “Thus, a growing number of providers are weighing in on vendor performance. It speaks volumes that providers want to be heard and be counted. And vendors are listening.”
Some highlights from this year include:
· Epic sweeps eight Best in KLAS award categories and earns the number-one Overall Software Vendor, number-one Overall Software Suite Vendor, and number-one Overall Physician Practice Vendor
· athenahealth receives second most Best in KLAS wins
· Impact Advisors wins number-one Overall Services Vendor
· Best in KLAS report features new software, service, and Best in KLAS segments
The following is a list of the 2012 Best in KLAS vendors for software:
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Acute Care EMR
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Epic EpicCare Inpatient EMR
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Ambulatory EMR (1–10 Physicians)
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athenahealth athenaClinicals
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Ambulatory EMR (11–75 Physicians)
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Epic EpicCare Ambulatory EMR
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Ambulatory EMR (Over 75 Physicians)
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Epic EpicCare Ambulatory EMR
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Business Intelligence/Reporting
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Dimensional Insight The Diver Solution
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Cardiology
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Digisonics DigiView
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Community HIS
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McKesson Paragon
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Document Management and Imaging
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Perceptive Software ImageNow
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Emergency Department
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Wellsoft EDIS
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Enterprise Scheduling
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Unibased USA RMS
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Financial/ERP
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Oracle PeopleSoft Enterprise
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Homecare
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Homecare Homebase
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Laboratory
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Siemens NOVIUS Lab
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Oncology
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Elekta MOSAIQ
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PACS
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DR Systems Unity v|Series PACS
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Patient Accounting and Patient Management
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Epic Resolute Hospital Billing
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Pharmacy
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Epic Willow
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Practice Management (1–10 Physicians)
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athenahealth athenaCollector
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Practice Management (11–75 Physicians)
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athenahealth athenaCollector
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Practice Management (Over 75 Physicians)
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Epic Resolute/Prelude/Cadence
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Radiology
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Epic Radiant
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Speech Recognition
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Dolbey Fusion Expert/SpeechEMR
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Surgery Management
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Epic OpTime
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The 2012 Best in KLAS vendors for services are
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Application Hosting (CIS/ERP/HIS)
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Cerner
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Claims and Clearinghouse Services
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Navicure
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Clinical Implementation Principal
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Impact Advisors
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Clinical Implementation Supportive
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Navin, Haffty & Associates
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Extended Business Office
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Cymetrix
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IT Outsourcing (Extensive)
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Cerner
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IT Outsourcing (Partial)
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Tie between CareTech Solutions Inc. and Xerox
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Planning and Assessment
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Impact Advisors
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Revenue Cycle Transformation
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Huron Consulting
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Technical Services
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Orchestrate Healthcare
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Teleradiology Services
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StatRad
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Transcription Services
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Precyse
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Five new software market segments were added to the report this year. Clinical Decision Support has been separated into three new markets: Clinical Decision Support—Order Sets and Care Plans, Clinical Decision Support—Referential, and Clinical Decision Support—Surveillance. Point of Use Inventory Management and VNA/Image Archive debut as new segments. Due to changes in the market space, Pharmacy and Pharmacy (Community) market segments have been combined into one category.
The report also has six new services market segments: HIE Consulting, ICD-10 Consulting, Image Exchange, Image Archive Outsourcing, Release of Information, and Revenue Cycle Outsourcing.
The 2012 Best in KLAS Awards: Software & Services report is available to healthcare providers online for a significant discount off the standard retail price. To purchase the full report, healthcare providers and vendors can visit www.KLASresearch.com/BestinKLASto view top ranked vendors for each market segment. Additional rankings and ratings for each category are available in the report.
About KLAS
KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and to be counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Founded in 1996, KLAS’ staff and advisory board members average 25 years of healthcare information technology experience. For more information, go to www.KLASresearch.com, email marketing@KLASresearch.com, or call 1-800-920-4109 to speak with a KLAS representative. Follow KLAS on Twitter@KLASresearch.