OREM, Utah – Dec. 15, 2010 – KLAS today released the 2010 Top 20 Best in KLAS Awards: Software & Professional Services report. The report includes the annual rankings of the best-performing healthcare IT vendors based on more than 17,000 interviews conducted yearly with healthcare providers.
KLAS rankings measure a vendor’s performance in areas of product quality, implementation, and service and support. The top-rated companies in key market categories earned the 2010 Best in KLAS distinction, signifying their leadership in meeting customer expectations. The award is reserved for companies in the largest and most impactful market segments.
“Since 1998 the objective of the Best in KLAS Awards report has been to help healthcare providers make informed decisions,” said Adam Gale, KLAS president. “This year we have included two new sections in the report—the ‘Overall Software Suite Rankings’ and ‘Disclosure Levels.’ The disclosure levels provide a transparent view into the vendor’s willingness to share a complete client list with KLAS, which provides a more inclusive assessment of their products’ performance. We believe these additions bring clarity to providers when making healthcare technology decisions.”
Following is a list of the 2010 Best in KLAS vendors for software:
Acute Care EMR
Epic EpicCare Inpatient EMR |
Homecare
Homecare Homebase |
Ambulatory EMR (Over 100 Physicians)
Epic EpicCare Ambulatory EMR |
Laboratory
Siemens Novius Lab |
Ambulatory EMR (26-100 Physicians)
eClinicalWorks EMR |
PACS
DR Systems Unity |
Ambulatory EMR (6-25 Physicians)
Greenway Medical PrimeSuite Chart |
Patient Accounting and Patient Management
Epic Resolute Hospital Billing |
Ambulatory EMR (2-5 Physicians)
e-MDs Chart |
Pharmacy
Epic Willow |
Business Intelligence/Reporting
Dimensional Insight The Diver Solution |
Practice Management (Over 100 Physicians)
Epic Resolute/Prelude/Cadence |
Cardiology
Digisonics DigiView |
Practice Management (26-100 Physicians)
McKesson Horizon Practice Plus |
Community HIS
McKesson Paragon |
Practice Management (6-25 Physicians)
Greenway Medical PrimeSuite Practice |
Decision Support – Business
Allscripts Sunrise EPSi Decision Support (Eclipsys) |
Practice Management (2-5 Physicians)
e-MDs Bill
|
Document Management and Imaging
MedPlus ChartMaxx |
Radiology
Epic Radiant |
Emergency Department
Wellsoft EDIS |
Speech Recognition
Nuance eScription |
Enterprise Scheduling
Unibased Systems Architecture RMS |
Surgery Management
Unibased Systems Architecture ORMS |
Financial/ERP
McKesson Pathways Fin./Materials/HR Mgr |
|
The 2010 Best in KLAS vendors for professional services are:
Application Hosting (CIS/ERP/HIS)
Cerner |
Planning and Assessment
Impact Advisors |
Claims and Clearinghouse Services
Navicure |
Revenue Cycle Transformation
Deloitte Consulting |
Clinical Implementation Principal
Deloitte Consulting |
Technical Services
ACS |
Clinical Implementation Supportive
Innovative Healthcare Solutions Inc. |
Teleradiology Services
Virtual Radiologic (vRad) |
Financial ERP Implementation
ACS |
Transcription Services
Webmedx |
IT Outsourcing (Extensive)
CareTech Solutions Inc. |
|
In addition to recognizing the Best in KLAS honorees, the 2010 Top 20 Best in KLAS Awards: Software & Professional Services report also highlights the highest-performing vendors across all the market segments in which they have rated products or services. In the 2010 report, Epic is the top-ranked overall software vendor, with a performance score of 86.7 out of 100, followed by CareFusion and 3M. The top-rated overall services firm is Hayes Management (88.9), followed by Deloitte Consulting Inc. and CTG.
The 2010 Top 20 Best in KLAS Awards: Software & Professional Services report is available to healthcare providers online for a significant discount off the standard retail price. To purchase the full report, healthcare providers and vendors can visit www.KLASresearch.com/top20.
About KLAS
KLAS is a research firm specializing in monitoring and reporting the performance of healthcare vendors. KLAS’ mission is to improve delivery, by independently measuring vendor performance for the benefit of our healthcare provider partners, consultants, investors, and vendors. Working together with executives from more than 4,500 hospitals and over 2,500 clinics, KLAS delivers timely reports, trends and statistics, which provide a solid overview of vendor performance in the industry. KLAS measures the performance of software, professional services, medical equipment and infrastructure vendors. For more information, go to www.KLASresearch.com, email marketing@KLASresearch.comor call 1-800-920-4109 to speak with a KLAS representative. Follow KLAS on Twitter at www.twitter.com/KLASresearch.