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Relationship, Relationship, Product, Product
Enterprise Repository Vue Archive is relatively stable, but there are some lingering database issues...
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Operations, Operations
There are big challenges with the length of the implementations for Enterprise Repository Vue...
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Product, Product
I don't have many issues with the system. I use its administrative tools every day. There are a few...
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Relationship, Relationship
My contact from the vendor is awesome. Philips really shines when it comes to proactive monitoring....
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Relationship, Relationship
Since Carestream was acquired by Philips, it has sometimes taken a while for the vendor to address...
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Loyalty, Loyalty, Relationship, Relationship
When Philips took over Carestream, Carestream had a superior product. Philips bought Carestream for...
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Culture, Culture, Relationship, Relationship, Value, Value
Philips has done everything they have put on the statement of work and promised to do. We haven't...
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Relationship, Relationship, Operations, Operations
Philips' system is fairly easy to use and set up. If we have questions, the vendor is readily...
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Product, Product
The product is very stable, and we haven't had any issues with it. We have been working on the...
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Product, Product
The product is almost seamless to us. We don't have a lot of problems with it. We have added stuff...
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Relationship, Relationship
Philips’ customer service side has gotten a bit lax in the last couple of months, and I'm not happy...
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Loyalty, Loyalty, Product, Product
Philips still uses Java for a lot of their database admins or admin tools. I know that they have...
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Loyalty, Loyalty
The vendor will take bits of things off of the solution every now and then, but those things won't...
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Relationship, Relationship
Philips has improved their phone support structure. In the original transition under the Philips...
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Loyalty, Loyalty
When I came to my organization, each facility used whatever PACS they wanted. Then, it was decided...
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Product, Product, Value, Value
The VNA is working. I don't necessarily know that there is anything tangible that could make it...
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Relationship, Relationship
When we bring something up to Philips from a security perspective or from hospital management that...
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Relationship, Relationship
I don't know whether Philips has a lot of turnover, but when I open up a ticket, it seems like I can...
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Product, Product
We are using the system for our general radiology studies and a few other DICOM studies. We haven't...
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Loyalty, Loyalty
We are consolidating a different solution, and that could affect Enterprise Repository Vue Archive...
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