iKnowMed (Mostly Ambulatory) Commentary
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Subject Expert
Monique Rasband
VP Imaging, Cardiology, Oncology
Commentary Summary
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User Commentary
Relationship
I'm extremely satisfied with the support staff we have through McKesson. As to the workflow...
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Operations, Product
iKnowMed is very self-explanatory. It is easy to navigate. Even when we have newer employees just...
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Product
The only issue I have with McKesson is that when they do releases, sometimes there are some glitches...
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Relationship, Product
Ontada's biggest strength is dealing with large volumes and thus updating for new drugs. However,...
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Product
What I like most about iKnowMed is that I am used to it.
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Product
The biggest opportunities for product improvement for iKnowMed are more integrated synthesis between...
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Relationship
If I could make any changes to our relationship with Ontada, I would establish a primary contact...
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Product
The biggest complaint we have is the worklist orders queue not being the easiest. McKesson just did...
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Relationship
We do have a good representative from Ontada. The representatives are easy to contact if there are...
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Product, Value
Not all labs are integrated with iKnowMed, so it would be nice to get those and the imaging reports...
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Relationship
When we went to purchase the iKnowMed program, we had an Ontada representative who went over the...
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Operations
We had great service from Ontada during our implementation, and the initial training was extremely...
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Product
iKnowMed is very user friendly and easy to teach, and the colors don't bore our eyeballs. iKnowMed...
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Loyalty, Product
The biggest thing I like about iKnowMed is that it updates the NCCN guidelines. That is extremely...
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Operations
iKnowMed’s implementations are handled by the vendor. The implementations are also web based....
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Relationship
The vendor’s support team for iKnowMed is quick to at least tell us either that they are working on...
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Product
iKnowMed is very easy to use, intuitive, and simple. The system doesn't have multiple layers; it is...
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