Olah Enterprise Archive Solution Commentary
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Subject Expert
Tyson Blauer
Research Director
Commentary Summary
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User Commentary
Product
A lot of people here were used to the workflow in our old mainframe. Olah not only stored the data...
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Loyalty, Product
There are a few bells and whistles that the more expensive vendors have that Olah doesn’t have. Some...
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Value
The main ROI from using the Olah product is the avoidance of paying more with one of the other...
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Loyalty, Product
Clinical archiving is a necessary evil. When we retire an application and move to something else, we...
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Loyalty, Product
For anybody who wants to do clinical archiving, Olah is a good fit, but they are sort of a start-up...
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Loyalty, Value
We haven't seen an ROI yet, but there will be some increased efficiencies for our HIM department in...
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Loyalty
Olah is on point to complete the statement of work that we developed, and it is possible that that...
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Relationship
Olah’s vendor executive would not quit ringing my phone and politely asking for time. They are one...
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Loyalty, Relationship, Operations
Olah Enterprise Archive Solution is part of our long-term plans, and it will be available to...
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Culture, Value
Olah avoids charging for every little thing. We had a fixed fee contract, so we knew what we would...
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Operations, Product
All the training has been sufficient. Olah Enterprise Archive Solution is such an easy tool to use....
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Relationship
Olah has been really good to work with, and we have no complaints because we have had no challenges...
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Product
Olah’s billing methodology has been fair, and we have not had any concerns yet.
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Loyalty, Product
Olah continues to advance their abilities to integrate more data archived in the tools. For example,...
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Relationship
At one point, Olah had some turnover that caused a few gaps in some follow-ups, but they seem to...
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Loyalty
Our previous vendor was awful, and Olah is light-years ahead. We were hesitant before we engaged...
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Loyalty, Product
Olah Enterprise Archive Solution is a very easy application for end users. It is integrated with our...
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Relationship
I was really impressed with Olah when we started with them. They have improved their product since...
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Relationship
We would like to see Olah plan their upgrades better and give us a rock-solid test plan. If there is...
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Relationship
So far, when I have opened support tickets with Olah, I have heard back from them right away. They...
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Product
Olah has a product that allows users to open a clinical record from a completely different system...
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Value
I don't know whether I can target an ROI from Olah Enterprise Archive Solution (EAS) because we are...
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Loyalty, Relationship
The vendor is doing what they are being asked to do. We had an issue with the way data was grouped...
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Operations, Product
The vendor gives us documentation that we can use, generally one-pagers. Olah Enterprise Archive...
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Relationship, Operations, Product
The vendor has done well with integration. They have been totally on board with integrating what we...
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Relationship
We haven't had to use the vendor's support much. When we identify something that needs to be fixed,...
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Relationship
The vendor is very engaged with us as things come out. We push them further than they were expecting...
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Value
The ROI our organization has seen from using this solution is that we have saved a tremendous amount...
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Operations, Product
The design of the system is really good. It doesn't require a lot of training. Our archives are so...
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Relationship, Product
I don't think we have any wish-list items that have been outstanding. Olah has addressed the ones...
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