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User Commentary
Relationship
We were initially concerned when the company immediately transferred over to Fresenius Kabi. We had...
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Product
We have had a couple of software upgrades that haven't affected the end users, but there have been a...
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Product
We like the Ivenix pumps. They are easy to use, and the screen is large and very easy to navigate....
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Product
The accessories are definitely a problem. Not being able to get what we want with the IV sets is a...
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Loyalty
We would like to go with interconnectivity with our EHR, so that is something we definitely would...
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Culture
The vendor's clinical team is amazing. We found out that in order for our EHR to talk to the Ivenix...
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Relationship, Operations
The vendor's clinical team is amazing. They are on top of everything. I could text them right now...
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Culture, Relationship
We have our worries that the Ivenix pump isn't as transparent as it should be. From the salesperson...
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Relationship
We are not happy with how the vendor has handled the recent recall on their pumps. The vendor's...
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Loyalty, Product
With another vendor's pumps, if I have to adjust anything in our library, I have to send out the...
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Product
The nurses like the pumps. Things are going really well. The pumps have a kind of smartphone-like...
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Relationship
The vendor has been great to work with. Their team seems very personable. If we have any problems,...
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Product
The staff seems to be liking the pumps up on the floors. The sets were a little hard to prime, but...
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Relationship
There are some times when I need IT help that I wish that I had a more direct link to somebody on...
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Relationship, Operations
I haven't needed to have much direct interaction with the Ivenix specifically in the last year....
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Product
The Ivenix is easy to use, is very well made, and provides a lot of flexibility, especially when it...
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Operations
The Ivenix was easy for our nurses to implement, and the vendor was very easy to work with. They had...
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Relationship
The vendor resolves things in a timely manner and has the fastest IT team that I have worked with in...
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Relationship, Product
There was one thing in the Ivenix pumps that was a detractor, but we brought it up to the vendor....
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Operations
The vendor came on-site and helped train us, but there were parts of the training that people in my...
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Product
The ability to remotely update pumps is a huge pro for the Ivenix pumps. I have heard stories of...
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Product
We have nurses who have never used smart pumps and travel nurses, and especially with integration,...
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Loyalty
The pumps are able to give us the majority of what we would like, including some things that we are...
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Relationship
We have a direct contact, and anytime I have reached out, they have been receptive, though I haven't...
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Loyalty
A big part of the reason behind switching to the Ivenix pumps was that we wanted to own the pumps....
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Relationship
The support staff, the project managers, and the technicians that we deal with if we have a problem...
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Product
The Ivenix product can be a little tricky. I think the one barrier that we have had is that the...
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Product
Things with the Ivenix product are going great. It seems to be a pretty easy system. And from what I...
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Operations
The hands-on training from the Ivenix people who came to our organization was fantastic. Our lead...
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Operations, Product, Value
The Ivenix pump is very intuitive. There is a whole ease about the pump. We can tell that it was...
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Relationship
The Ivenix team has always been really helpful. If we reach out to them with a problem, they get...
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Product
I really like the Ivenix pumps. The pumps are very user friendly. When I do new orientation teaching...
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Relationship, Product
We have been having trouble with the Ivenix tubing. The tubing doesn't always work correctly. We...
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Relationship, Product
I haven’t heard any complaints about the product on the technical side, and the people on that side...
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Relationship, Operations
With implementations, Ivenix’s support team always logs in on the system's server, and we give them...
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Loyalty, Relationship, Product
There are a couple of little things that we are working on with Ivenix, especially for the CRNAs in...
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Operations, Product
Our pump-EHR interoperability project has been very successful. Our team was really invested in the...
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Relationship
We still love our Ivenix pumps. The vendor had a voluntary recall. We had no problems with the pumps...
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Relationship
Ivenix calls and checks us on frequently. And when they reached out to us about a recall, they were...
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Loyalty, Product
As our organization grows and gets bigger, we are going to buy more from Ivenix. I wish I had had...
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Product
With other vendors, I had to submit requests to add medications to the drug library, and the vendors...
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Product
We are doing a lot of different infusions using the Ivenix. As we get medications in, we are able to...
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Product
When we need to administer medication over the course of 10–15 minutes, we can pull up the...
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Product
Our organization has newly graduated nurses as well as nurses who have been in the industry for...
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Operations, Product
I was surprised at how positive everybody was about the Ivenix pump when they were first learning...
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Relationship, Product
The Ivenix pump has been fantastic. Ivenix had a recall with a certain piece of the pumps, but it...
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Operations
When our organization started getting busier, Ivenix sent out their training team again so that I...
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Operations, Product
The Ivenix pump feels like it was built for nurses. Nurses are the people that use infusion pumps,...
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Product
Other than EMR interoperability, the Ivenix pump meets all of our needs. We get really good data out...
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Relationship, Operations
When Ivinex had a recall, the vendor was very productive in terms of getting ahold of us and telling...
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Operations
We went with Ivenix’s project manager when we rolled out the pumps, and that went extremely well....
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Operations
For the implementation of the Ivenix pumps, we knew we had some spots where our Wi-Fi wasn't great....
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