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CitiusTech Payer IT Consulting Commentary
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Trent Davis
Research Director
KLAS Research Director - Trent Davis
 
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Featured  Report

Payer IT Consulting Services Ecosystem 2023: An Initial Look at Performance and Firm-Reported Capabilities
Payer IT Consulting Services Ecosystem 2023:
An Initial Look at Performance and Firm-Reported Capabilities
December 2023
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Commentary Summary

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User Commentary

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Director

Value, Value

The firm has many strengths, such as the quality of people. CitiusTech brings high-caliber talent....

Dec 2023
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Director

Relationship, Relationship

We would like to see a bit more on the next level. The firm has a good strategy, but we would like...

Dec 2023
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Director

Relationship, Relationship, Operations, Operations

The firm is doing a very good job of hitting target dates and delivering things on time. From a...

Oct 2023
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Director

Relationship, Relationship, Services, Services

CitiusTech has experience with our application, and they also have insight into how other companies...

Oct 2023
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Director

Relationship, Relationship

The services that we are getting from CitiusTech, particularly from their onshore team, which is a...

Sep 2023
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Director

Services, Services

One of CitiusTech’s tools is not widely used, and for that reason alone, I probably wouldn't...

Sep 2023
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Director

Services

From the sales pitch CitiusTech gives, they make it sound like they have a pretty wide customer...

Sep 2023
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Director

Services, Services

The firm needs to improve the stability of their product. I have had to escalate issues a few times...

Aug 2023
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Director

Loyalty, Loyalty

We chose CitiusTech because of a combination of the price, the firm's reporting capabilities, and...

Aug 2023
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Director

Operations, Operations

For the project, we had tight regulatory deadlines that we had to hit, and the firm hit the...

Aug 2023
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Director

Relationship, Relationship

The firm has good industry knowledge of NCQA and HEDIS technical and business needs. Also, the firm...

Aug 2023
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VP/Other Executive

Relationship, Relationship, Relationship, Services

The firm could ramp up on-site leadership expertise. They are limited in capacity. When we offer...

Jul 2023
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VP/Other Executive

Relationship, Relationship, Relationship, Services

CitiusTech exceeds our expectations in their flexibility. We can start and stop projects. We can ask...

Jul 2023
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VP/Other Executive

Relationship, Relationship, Relationship, Operations, Operations, Operations

I would advise customers to make sure that they understand the scope of the work clearly and set...

Jul 2023
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VP/Other Executive

Relationship, Relationship, Relationship, Operations

The firm is an execution-focused organization. That is a good strength to have, but if they want to...

Jul 2023
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Director

Relationship, Relationship, Relationship

Integrity is one of the firm’s key strengths. There have been instances when the firm has handled...

Jul 2023
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Director

Relationship, Relationship, Relationship, Operations

I don't want to interview a ton of people. I would say that to most firms. I want companies I engage...

Jul 2023
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Director

Relationship, Relationship, Relationship, Services

We are working on a mixed bag of efforts, and we want the firm to provide good, solid, participating...

Jul 2023
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Director

Loyalty, Loyalty, Loyalty

We have used a bunch of different vendors. We selected CitiusTech primarily because of their...

Jul 2023
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Director

Relationship, Relationship, Relationship, Value, Value

The firm’s ability to drive tangible outcomes is a matter of consistency from all of the talent that...

Jul 2023
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